Need help with Password Error

F

Frank La Fragola

I am still getting the error "incorrect password or user name" come up. I
know I have to delete a corrupt file. I'm trying to find out what file it
is and where is it stored. I deleted all the prefs, but when I go to
recreate the account, all the settings are still there. This leads me to
believe there is either a hidden file or another file stored somewhere
besides in prefs. Anyone have any info on this?
-Frank
 
B

Barry N. Wainwright

I am still getting the error "incorrect password or user name" come up. I
know I have to delete a corrupt file. I'm trying to find out what file it
is and where is it stored. I deleted all the prefs, but when I go to
recreate the account, all the settings are still there. This leads me to
believe there is either a hidden file or another file stored somewhere
besides in prefs. Anyone have any info on this?
-Frank
Click to expand...

This is usually due to keychain corruption.

Pre-Panther there was a separate apple utility called 'Keychain First Aid'
that would fix things up. For Panther this is built in to the Keychain
Access utiltity. See this doc:

<http://docs.info.apple.com/article.html?artnum=32322>

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the Entourage FAQ pages? - Check them out:
<http://www.entourage.mvps.org/toc.html>

Please post responses to this newsgroup. If I ask you to contact me
off-list, remove '.INVALID' from email address before replying.
 
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