New Entourage for Exchange problem

[Scott Beach]

List Folk:
I'm getting the error "Invalid account ID or password. Check your account
settings." and the note that it's "Error: 11003" when I try to retrieve
messages with my newly updated Entourage X. I know that the account and
password are correct because I'm on and off the Exchange server with Outlook
2001 as needed. Any ideas?
Thanks.
- Scott

--
D. Scott Beach
Macintosh Support Specialist
Rogers Publishing Ltd.
One Mount Pleasant Road
Toronto, Ontario M4Y 2Y5

 

[Nick Krasny]

I've get the same error. It comes down to an issue this client not
understading the Exchange config.

It will work if you set the accounts back to "username"@local for the
default account and primary email address.

However changing our AD & Exchange config is not an option in our
environment. Still digging for a another solution to this problem.

Please let me know anyone can shed some more light on this.

Thanks.
Nick Krasny
==========================

 

[David Jakubowski]

I don't know why, but when I had this problem, it was solved bt trying
to send an email. When I hit send, an error said my username and
password were not entered, would I like to do that now? I entered them
in the resulting dialog and all was fine from there. Again, not sure
why that got everything working, but maybe it will work for you.

A word of warning: it took all morning for Entourage sync all the
folders with the exchange server, and other than a small message at
the bottom right of the window, there was no progress indicated. Be
patient!

 

[johnrob]

List Folk:
I'm getting the error "Invalid account ID or password. Check your account
settings." and the note that it's "Error: 11003" when I try to retrieve
messages with my newly updated Entourage X. I know that the account and
password are correct because I'm on and off the Exchange server with Outlook
2001 as needed. Any ideas?
Thanks.
- Scott

I found that if you have your network admin reset your password you
should be alright.