New mail does not display in the Inbox

C

charles

Whenever a new mail message is sent to this one particular
user it does not show up in the Inbox until i select
another group folder in the mailbox. Once i change the
selection the message appears and a notification appears.
If i dont change group folder selection say from the Inbox
to the tasks outlook wont give notification of a new mail
message.

I have recreated the users profile on another machine and
didn't have this problem. It all seemed to work fine. But
when i went back to his machine the problem was still
there which tells me that something is wrong that machine.
I then uninstalled outlook and reinstalled including SP3
for Office XP and no cigar.

Any ideas that might help???
 
M

Milly Staples [MVP - Outlook]

OL2002: You Cannot Receive New E-mail Notifications in Environments That Use
the Network Address Translation

http://support.microsoft.com/default.aspx?scid=kb;en-us;305572&Product=ol2002

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, charles asked:

| Whenever a new mail message is sent to this one particular
| user it does not show up in the Inbox until i select
| another group folder in the mailbox. Once i change the
| selection the message appears and a notification appears.
| If i dont change group folder selection say from the Inbox
| to the tasks outlook wont give notification of a new mail
| message.
|
| I have recreated the users profile on another machine and
| didn't have this problem. It all seemed to work fine. But
| when i went back to his machine the problem was still
| there which tells me that something is wrong that machine.
| I then uninstalled outlook and reinstalled including SP3
| for Office XP and no cigar.
|
| Any ideas that might help???
 
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