New mail messages showing wrong received date and time

K

kedgar

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

I have a user who's new messages are now all showing July 29... When sorted, they do still show up at the top of the list as new mail normally would.

I have checked the time and date on the machine, and in terminal. I also forced a time server update as well. Repaired permissions, rebooted, ran Office updates.

Any suggestions?
 
W

William Smith [MVP]

I have a user who's new messages are now all showing July 29... When
sorted, they do still show up at the top of the list as new mail
normally would.

I have checked the time and date on the machine, and in terminal. I
also forced a time server update as well. Repaired permissions,
rebooted, ran Office updates.

Are you viewing the Received date or Sent date? Received dates can
change if messages are copied, duplicated or if Entourage thinks they
were created at that time.

Select View menu --> Columns --> Sent to see accurate dates and times.

Hope this helps!

--

bill

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