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C

Curt

I just switched from Outlook.

What's the difference between a new folder and subfolder on the inbox? I need emails to go to different inbox folders but when I set up the rules, it doesn't work.
 
A

Adam Bailey

I just switched from Outlook.

What's the difference between a new folder and subfolder on the inbox?

There is no difference, it's an organizational question or where you want
things.

Some IMAP servers have problems with subfolders of the INBOX, and the
general recommendation is that all your folders should be at the highest
level (with hierarchies below each as needed). But this is not always a
problem - in fact, I find it to be quite rare.
I need emails to go to different inbox folders but when I set up the
rules, it doesn't work.

For help Troubleshooting Rules, see
<http://www.entourage.mvps.org/troubleshoot/rules.html>.
 
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