Newest Update

M

meghanh

After accepting the most recent Microsoft update, Entourage no longer
works for my account. When I try to start it, it will open, but never
finishes loading. The window stays blank and the cursor/rainbow wheel
just runs and runs. I can see the menu but can't click on anything.
When I log into my husbands account on the same computer, Entourage
runs fine.

Anyone else experience something like this?
 
D

Diane Ross

After accepting the most recent Microsoft update, Entourage no longer
works for my account. When I try to start it, it will open, but never
finishes loading. The window stays blank and the cursor/rainbow wheel
just runs and runs. I can see the menu but can't click on anything.
When I log into my husbands account on the same computer, Entourage
runs fine.

Anyone else experience something like this?

Hold the shift key down when opening Entourage. This will disable any
schedules that are trying to run. It's probably a message in your Outbox or
a message that is trying to download.

More info:

<http://www.entourage.mvps.org/troubleshoot/crashes.html#crash2>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
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