No addresses, calendars, or inbox data after 10.4.9 update

M

Mary J. Pryor

I¹ve read about a million things that this quirky update does, but can¹t
find a solution to this:

My database is there, I¹ve rebuilt it, but no data shows up in Entourage. I
had to recreate an account to send and receive e mail-still have only one
OfficeX identity.

Any ideas on how to access my Entourage data?

-Mary
 
D

Diane Ross

I¹ve read about a million things that this quirky update does, but can¹t find
a solution to this:

My database is there, I¹ve rebuilt it, but no data shows up in Entourage. I
had to recreate an account to send and receive e mail-still have only one
OfficeX identity.

Any ideas on how to access my Entourage data?
Click to expand...


Is it your old database or a newly created one? Look at the size to see. I
don¹t have an empty Entourage X database to check but it will be less than
30MB.

~/Documents/Microsoft User Data/Office X Identities/Main Identity/Database

Normally, when your data goes missing it¹s user error however, other things
can cause it to disappear.

See the solutions here:

<http://www.entourage.mvps.org/troubleshoot/crashes.html#crash15>
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
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