No Option to Use Spotlight

B

Bernard Harte

I notice elsewhere that someone commented that they lost the Spotlight
option from Preferences>General on a reinstall.

My problem is similar in that I have never been able to access [see] this
option, but I have not done a reinstall and I am up-to-date with both OS X
and Entourage patches (10.4.9 and 11.3.3 (061214) respectively).

I don¹t have my install disks available immediately to do a reinstall [I
recently moved house and they are in a box somewhere!] so I would rather
find another way around. I have tried trashing preferences, but this has no
effect. I also tried creating a new user account but Entourage was still
missing this option.

Any ideas?
 
M

Michel Bintener

Hi Bernard,

see if re-applying the 11.3.3 combo updater solves your problem.


I notice elsewhere that someone commented that they lost the Spotlight option
from Preferences>General on a reinstall.

My problem is similar in that I have never been able to access [see] this
option, but I have not done a reinstall and I am up-to-date with both OS X and
Entourage patches (10.4.9 and 11.3.3 (061214) respectively).

I don¹t have my install disks available immediately to do a reinstall [I
recently moved house and they are in a box somewhere!] so I would rather find
another way around. I have tried trashing preferences, but this has no
effect. I also tried creating a new user account but Entourage was still
missing this option.

Any ideas?
Click to expand...


--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

***Always reply to the newsgroup.***
 
B

Bernard Harte

I tried that, but because I already have 11.3.4 applied, 11.3.3 does not see
anything that it wants to update.

Thanks for the suggestion, though.


Hi Bernard,

see if re-applying the 11.3.3 combo updater solves your problem.


I notice elsewhere that someone commented that they lost the Spotlight option
from Preferences>General on a reinstall.

My problem is similar in that I have never been able to access [see] this
option, but I have not done a reinstall and I am up-to-date with both OS X
and
Entourage patches (10.4.9 and 11.3.3 (061214) respectively).

I don¹t have my install disks available immediately to do a reinstall [I
recently moved house and they are in a box somewhere!] so I would rather find
another way around. I have tried trashing preferences, but this has no
effect. I also tried creating a new user account but Entourage was still
missing this option.

Any ideas?
Click to expand...
Click to expand...
 
D

Diane Ross

I tried that, but because I already have 11.3.4 applied, 11.3.3 does not see
anything that it wants to update.

Thanks for the suggestion, though.
Click to expand...

Then use "Remove Office" and install from the CD THEN update. The 11.3.3
updater is a combo updater. Then apply the 11.3.4 update.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
B

Bernard Harte

As I said in my original posting, I don't have that option since my CD is
buried in a recent house move.

Surely the answer to everything can't be to reinstall the application(s),
can it? It's very rarely the solution with non-Microsoft ones (when simply
dumping a preference file will achieve a reset).
 
D

Diane Ross

I can certainly empathize since almost everything I have is still in boxes
and this is going on two years.

In some instances like yours erasing everything and re-installing is the
only solution.

I can't say with certainly that your problems are a result of an Apple
update, but recent OS updates have caused all sorts of problems and yours
could be one one the causalities. I feel like a broken record telling users
to apply the Apple combo updater to fix problems in Entourage. Even doing
this does not always work and an Archive & Install or a complete erase of
your hard drive installing everything from scratch is a last ditch solution.

See this article HOW INSTALLING APPLE'S UPDATES CAN RENDER YOUR MAC
UNBOOTABLE AND HOW YOU CAN PREVENT IT <http://unsanity.org/> for how updates
can render all sorts of problems.

I can suggest that you try SuperDuper! It has a great feature that will
protect you in situations like this.

One of the options is to create what the author calls "Sandbox". Here's a
description of how this option works:

A Sandbox is a bootable copy of your system, stored on another hard drive or
partition, that shares your personal documents and data with the original.
With SuperDuper!, you actually use the Sandbox as your startup volume. You
can safely install any system updates, drivers or programs in the Sandbox,
without worrying about what might happen to your system. If anything goes
wrong, you can simply start up from the original system. SuperDuper! has
preserved it in its original, pre-disaster state but all your new and
changed personal documents are totally up to date. Within minutes, you're up
and running again without having to go through a difficult and
time-consuming restore process.

Another tip is to stuff a duplicate copy of your Office folder before
updating. This way if the updates go wonky you can revert to your stuffed
pre-update folder.
 
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