Hi, have multiple email accounts on my mac, but can only access one of them.
My other email account on entourage states that I may not be connected to the
server. Which I am! Suggestions? I am with Telus
\
What kind of account is giving you trouble.? We need more info before
knowing what to suggest.
Send & Receive problems can be complex to solve, but generally these
solutions apply:
1. If you can receive but not send then you have a bad SMTP configuration
2. If you can send but not receive you have a bad POP or IMAP configuration
Open Keychain Access application in Applications/Utilities folder and delete
the entry for that account. Run Keychain First Aid. It's in the Keychain
menu under Keychain Access.
Go to Entourage, select 'accounts' from the Tools menu, choose the account
that was giving you trouble and delete that account. You should now be able
to enter the correct information. Type carefully. If you paste don't include
spaces.
Help setting up your accounts:
<
http://www.entourage.mvps.org/accounts/index.html>
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<
http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<
http://blogs.msdn.com/entourage/>
