Non-existent exchange server

L

Les Landau

Hi,

We are running Windows2000 Sp4 desktops with Office XP and Exchange 2003
running on Windows 2003.

We recently replaced some old exchange servers with new ones with different
names. Mostly went well, but now we have turned off the old servers we have
a problem.

Those users who have an existing profile on a workstation, that points to a
now non-existent exchange server receive an error when opening their Outlook
profile. They can fix this via Control Panel Mail, but as the number of Help
desk calls are high, I was wondering id there was some way in a command line
using a tool or vbscript (e.g. via the
logon script) to check and possibly fix up the problem.

I have tried editing the registry, replacing all copies of the non-existent
exchange servername with a current one, but that seems to have no effect.

Any ideas or suggestions would be most appreciated as the Help Desk are
under quite a bit of pressure with many calls a day on this problem.

Thanks and cheers,
Les
 
B

Ben M. Schorr - MVP

We recently replaced some old exchange servers with new ones with
different
names. Mostly went well, but now we have turned off the old servers we
have
a problem.
Click to expand...

If you still have the old servers turn them back on and log in with the
Outlook profiles. Outlook will automatically update the profile to reflect
the new server and then you can shut the old servers off again.


--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
Microsoft Outlook FAQ:
http://home.hawaii.rr.com/schorr/computers/outlook.htm
 
L

Les Landau

Hi Ben,

Thanks for your response. Unfortunately we do not have the old servers! Any
other ideas? Thanks for taking the time to help.

Cheers,
Les
 
Top