Non US-letters, chars problem

A

Anders Hægeland

As an example the norwegian ÆØÅ is displayed with spaces before and after
ex. My last name: Hægeland this is displayed H æ geland when it is used in
subject and an the adress fields. Even Attatchments also get this change in
filename.

How do I solv this problem ?

Regards, Anders
 
A

Anders Hægeland

Forgotten to write that you only see this in other Mail-browsers like MS
Outlook..
 
B

Bill Weylock

Probably should tell everyone your Entourage version and your OS.

I don¹t have an answer for you about why or how to fix, but I thought you
would like to know that we see your name written correctly. It¹s apparently
related to your system and not Entourage output.


Best,


- Bill


Forgotten to write that you only see this in other Mail-browsers like MS
Outlook..
Click to expand...




Panther 10.3.6
Office 2004
Windows XP Pro SP2
Office 2003
 
A

Anders Hægeland

Im running Entourage version 11.1.0 and OS X version 10.3.7
All Hot-Fix from Apple and MS are installed.

My name is written correctly. It uses the name that is used in POP3 and SMTP
account setup. Everything looks fine when I`m using Apples Mail program. So
I think it have to be the Whole Office 2004 for Mac or just Entourage that
have this problem.

Regards, Anders
 
A

Allen Watson

Anders, your name looks fine on my system, same versions of OS and Entourage
as yours. I'm wondering if perhaps you are seeing your name incorrectly
because of the font you have chosen for display. Is that possible?
 
A

Anders Hægeland

Yes, but take a look on a Windows machine with Outlook..

I`m also running XP and Outlook 2003, bet you see the problem there.

Regards Anders
 
A

Allen Watson

Why would I, a Mac user, have a Windows machine? :)

Maybe it's a Windows problem? What happens if, in Entourage, you select
Format>Character Set>Western European (Windows) before sending the message?
Does it still appear incorrectly on the Windows machine?
 
P

Paul Berkowitz

I think it has something to do with a special type of entity encoding that's
used in message headers. Look at the header in Anders' news message for
example:

From: Anders H=?ISO-8859-1?B?5g==?=geland

I once read up on this. There are two types of encoding allowed, one this
"?B?" type, and then there's another variety. This claims to be ISO 8859-1,
which should be understood correctly on Windows. So either Entourage is
making an error, which is possible, when encoding the "æ"
character as 8859-1, or else Outlook doesn't know the ?B? encoding and Mail
uses the other encoding. I'll look into it when I have time.

I don't think that the encoding of the message body as Western European
(Windows) will affect the encoding of the message headers. All message
headers have to be encoded in one of those two formats accepted by an RFS
protocol: when the message is traveling down the wires the format is not
known except as US-ASCII or by these two - ?B? and the other special -
encoding.


--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.



From: Allen Watson <[email protected]>
Newsgroups: microsoft.public.mac.office.entourage
Date: Tue, 28 Dec 2004 10:01:19 -0800
Subject: Re: Non US-letters, chars problem


Why would I, a Mac user, have a Windows machine? :)

Maybe it's a Windows problem? What happens if, in Entourage, you select
Format>Character Set>Western European (Windows) before sending the message?
Does it still appear incorrectly on the Windows machine?
 
C

Chris Ridd

I think it has something to do with a special type of entity encoding that's
used in message headers. Look at the header in Anders' news message for
example:

From: Anders H=?ISO-8859-1?B?5g==?=geland

I once read up on this. There are two types of encoding allowed, one this
"?B?" type, and then there's another variety. This claims to be ISO 8859-1,
which should be understood correctly on Windows. So either Entourage is
making an error, which is possible, when encoding the "æ"
character as 8859-1, or else Outlook doesn't know the ?B? encoding and Mail
uses the other encoding. I'll look into it when I have time.
Click to expand...

One problem might be that the encoded character set stuff should be at the
start of the whole string, ie before "Anders". That is what the RFC says you
should do, and is what Entourage doesn't do. That's possibly what is
tripping up Outlook.
I don't think that the encoding of the message body as Western European
(Windows) will affect the encoding of the message headers. All message
Correct.

headers have to be encoded in one of those two formats accepted by an RFS
protocol: when the message is traveling down the wires the format is not
known except as US-ASCII or by these two - ?B? and the other special -
encoding.
Click to expand...

Cheers,

Chris
 
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