Not Enough Memory Receiving Email with V11.3.3

T

tbassinger

I've seen the many posts but I cant seem to shake this issue.

Using Entourage:mac Version 11.3.3 on an iMac v 10.4.10. I have been
using Entourage fine for several weeks. Today, when trying to receive
Emails I can see there are 9 messages waiting except I get an error
"Not Enough Memory" repeatedly. I have rebuilt the database, tried
creating a new Identity, restarted the system, and even deleted and
recreated my account. Still not avail. Anyone have the root cause/
fix of this issue?
 
D

Diane Ross

Using Entourage:mac Version 11.3.3 on an iMac v 10.4.10. I have been
using Entourage fine for several weeks. Today, when trying to receive
Emails I can see there are 9 messages waiting except I get an error
"Not Enough Memory" repeatedly. I have rebuilt the database, tried
creating a new Identity, restarted the system, and even deleted and
recreated my account. Still not avail. Anyone have the root cause/
fix of this issue?
Click to expand...

The problem could be caused by a bad message.

Open Tools/Accounts/that account/Options. Check Allow online access. Now
you'll see a server account for the account in your Folder list. Go to it.
You're now looking at the messages on the server. If you know which is the
problem message (the oldest one there if you don't normally leave messages
on the server, or the oldest one with a jagged icon indicating not
downloaded otherwise), turn off the preview pane in View menu (or
command-\). Select the bad message and delete it. Now everything will be
fine - send & receive all.

Another possibility is a damaged preference file.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
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