Not enough memory

D

Douanes Castor

I'm using Entourage 2004 on OSX Mac and getting the prompt "Not enough
memory" when I open Entourage. I can't get into any of my mailboxes,
create or recieve email. The system has over a gig of RAM and there
is lots of free disk space available, so its not the database trying
to rebuild itself and finding no space.

Has anyone enountered this problem with Entourage? What is the
solution?

Douane,
Vancouver
 
M

Mickey Stevens

Download and install the latest Office 2004 update, which is Office 2004
Service Pack 1. Service Pack 1 includes a number of fixes that are
documented in this article on the Microsoft Knowledge Base:
<http://support.microsoft.com/?kbid=883951>

In Office 2004, use Microsoft AutoUpdate to get the latest updates. From
any Office application, go to Help > Check for Updates (or manually launch
Microsoft AutoUpdate from the Applications folder). If any updates are
needed, they will display in a sheet, at which point you can check them and
press the "Install" button to download and install them.

Updates can also be found at the Microsoft web site:
<http://www.microsoft.com/mac/downloads.aspx#Office2004>

Try rebuilding the database.

In Entourage 2004, you must launch the Microsoft Database Utility.
1. Launch Entourage, holding down the ³Option² key. Or, launch the
Database Utility separately; it is located in HD/Applications/Microsoft
Office 2004/Office/.
2. If you are prompted, allow the Database Utility to quit open Office
applications.
3. Once the Database Utility is open, select your identity from the list at
the top.
4. Click the ³Rebuild Database² button, and click ³Continue."
 
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