Not receiving emails but can send okay

K

Kim Ward

Hi

My employer has not been able to receive email on her computer since last
Tuesday but can send email.

The network settings randomly change themselves and a message comes up
saying "your network settings have been changed by another application".

I change everything back to how it should be, it says she is connected but
still no incoming emails?

Help please.

Kim
 
D

Diane Ross

Kim Ward said:
My employer has not been able to receive email on her computer since last
Tuesday but can send email.
Click to expand...

1. If you can receive but not send then you have a bad SMTP configuration
2. If you can send but not receive you have a bad POP or IMAP configuration
 
K

Kim Ward

1. If you can receive but not send then you have a bad SMTP configuration
2. If you can send but not receive you have a bad POP or IMAP configuration
Click to expand...


That's what the "help" in entourage said but that wasn't the problem. In
the account settings under advanced, it required a tick in the "this LDAP
server requires a secure connection".

It then worked perfectly.

Thanks for trying.
 
K

Kim Ward

1. If you can receive but not send then you have a bad SMTP configuration
2. If you can send but not receive you have a bad POP or IMAP configuration
Click to expand...
That's what the "help" in entourage said but that wasn't the problem. In
the account settings under advanced, it required a tick in the "this LDAP
server requires a secure connection".

It then worked perfectly.

Thanks for trying.
 
D

Diane Ross

Kim Ward said:
That's what the "help" in entourage said but that wasn't the problem. In
the account settings under advanced, it required a tick in the "this LDAP
server requires a secure connection".

It then worked perfectly.

Thanks for trying.
Click to expand...

Advanced setting are part of the configuration.
 
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