Not receiving emails with certain characters (+ or &)

A

Adam Heathcott

So far in Entourage 2004 I cannot receive emails with a "+" or a "&" in the
subject heading. This is extraordinarily bad. My company's name has a "+"
in it. All junk filters are off. I cannot find any settings relating to this issue.
If I open my old version of Entourage X it shows up with no problems.

Can anyone help?
Thanks!
 
P

Paul Berkowitz

So far in Entourage 2004 I cannot receive emails with a "+" or a "&" in the
subject heading. This is extraordinarily bad. My company's name has a "+"
in it. All junk filters are off. I cannot find any settings relating to this
issue.
If I open my old version of Entourage X it shows up with no problems.
Click to expand...

What do you mean "can't receive"?? Where do they go? Into your Junk E-mail
folder? I can't believe that they just evaporate. Do they stay on the
server, or what?

If they get filtered as junk then all you'd have to do would be to make a
rule in Tools/Rules/. Choose POP or IMAP or Exchange correctly for the rule,
then click New.

<if ANY criteria are met>
If
Subject contains +
Subject contains &

Then
Change status to Not junk e-mail



If that ends up allowing too much spam in, you'd need to make a better rule:

If
Subject contains <part of your company name containing + >


Then
Change status to Not junk e-mail


I've never heard of messages staying on the server non-downloaded because
they contain a "+" or "&". If that's what's happening what's your evidence?

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
P

Paul Berkowitz

So far in Entourage 2004 I cannot receive emails with a "+" or a "&" in the
subject heading. This is extraordinarily bad. My company's name has a "+"
in it. All junk filters are off. I cannot find any settings relating to this
issue.
If I open my old version of Entourage X it shows up with no problems.
Click to expand...

There's another message here form someone saying that any message with a
quote "symbol" in its subject other than "@" won't be delivered to EXCHANGE
accounts. Is yours an Exchange account? It would be helpful if you'd give
some details. If it's an Exchange account then disregard my last message.
Exchange accounts can do all sorts of peculiar things, and I don't know much
about them. Sorry.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
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