Notification for event that doesn't exist.

M

michael.reeves

An office notification keeps popping up for an event that does not
occur. Every day, when I log onto my Mac, it displays an appointment.
Problem is, I cannot delete it. "Open item" is grayed out, and I can't
click the calendar icon in the pop-up window. It also does not appear
in the calendar. Any thoughts?

Thanks,

Michael
 
B

Barry Wainwright [MVP]

An office notification keeps popping up for an event that does not
occur. Every day, when I log onto my Mac, it displays an appointment.
Problem is, I cannot delete it. "Open item" is grayed out, and I can't
click the calendar icon in the pop-up window. It also does not appear
in the calendar. Any thoughts?

Thanks,

Michael
Click to expand...
It is possibly an early sign of mild database corruption.

Office vX:
Hold down the option key when starting Entourage and take the first option
('typical rebuild'). If this doesn¹t resolve the problems, then try an
ŒAdvanced Rebuild¹.

Office 2004:
You still call the rebuilder by holding down Option key at launch, but it
now brings up a separate app "Database Utility" (which could be launched by
double-clicking of you wish) that lives in the Office subfolder.

First of all, if you have any Office apps open, a dialog comes up that
offers to quit them.

Then you get a window with a list of your identities to select from, and
four options:

1) It has a new feature "Verify database integrity" option: this should
reduce unnecessary rebuilding. Apparently it's quite sensitive. And see 4)
below.

2) "Compact the database". (Like X's "Typical rebuild").

3) Rebuild the database. (Like X's "Advanced Rebuild")

4) "Set database preferences". Actually there's only one pref: you can turn
on "Verify database in background "which means "run automatically" and let
you know if your database needs rebuilding.
 
M

michael.reeves

Barry Wainwright [MVP]:

Thanks for your response. Unfortunately, I've tried both of these
options, and neither have worked. Can I throw away the calendar file
(whatever that is) and start over?

Thanks,

MR
 
B

Barry Wainwright [MVP]

Barry Wainwright [MVP]:

Thanks for your response. Unfortunately, I've tried both of these
options, and neither have worked. Can I throw away the calendar file
(whatever that is) and start over?

Thanks,

MR
Click to expand...

Not really - all calendar events are stored in the main database file, along
with mail, contacts etc.

Have you tried searching for an event with the same name as the reminder you
keep getting?
 
M

michael.reeves

That's the crazy part. The event, "Badge In," is nowhere to be found
(in the calendar, or anywhere else in Entourage or my entire Mac. Very
strange. Thx, MR

BTW - I have all my contact, calendar and othe info on my Dell Axim
after sync-ing it with my Mac. So destroying the old calendar file then
downloading the new one might work?
 
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