Office 2003 Outlook won't start.

[Ted \(Oak Avenue United Church\)]

On a new Emachine running Windows XP, our secretary
replaced the name for the "Microsoft Explorer server",
which comes up on initial startup, in Office 2003
Outlook, with the name for our ISP and now you can't open
it at all. Displays message: "The connection to the
Microsoft Exchane Server is unavailable." But the
internet and email are working properly. Anyone know the
correct name for the "Microsoft Explorer server" for
Office Outlook 2003. TIA. Ted Morton, Oak Avenue United
Church.

 

[Milly Staples [MVP - Outlook]]

Do you have an Exchange Server? If not, remove that service and put in your
ISP information using POP3 service, not Exchange.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer, Ted (Oak Avenue
United Church) asked:

| On a new Emachine running Windows XP, our secretary
| replaced the name for the "Microsoft Explorer server",
| which comes up on initial startup, in Office 2003
| Outlook, with the name for our ISP and now you can't open
| it at all. Displays message: "The connection to the
| Microsoft Exchane Server is unavailable." But the
| internet and email are working properly. Anyone know the
| correct name for the "Microsoft Explorer server" for
| Office Outlook 2003. TIA. Ted Morton, Oak Avenue United
| Church.

 

[Ted \(Oak Avenue United Church\)]

Thanks Milly. I don't have an Exchange Server, but this
office computer is running through a router using DHCP to
get an internal address, but I didn't think that should
make any difference. ?? I did try putting in our ISP
info as pop3.infoserve.net (that's what they require for
incoming) and that didn't work so tried
mail.infoserve.net (for outgoing) and it didn't either.
But this is (I believe) the first start up (still) and
the display window comes up asking for the 'Microsoft
Exchange server:' (which is above the box that has the
missing field) and another box below is has 'Owner' in it
and above it 'Mailbox'. But it doesn't matter what you
try, cancel, etc., Microsoft Office Outlook 2003 won't
start.