Office 2003 splash screen resolution

[Dennis Watson]

I have a user who wonders why the splash screens for his locally-installed
Outlook and Word have flipped from high res to lo res. These are different
splashes (the rectangular Office 2000 looking splashs) - not simply uglier
versions of the new square splashes.

Presumably his other Office 2003 apps have the same issue. He's not
complaining about anything else, so it's really not a big deal. It has me
stumped though, and I am curious. Anyone know how to flip it back? I know
there's a setting somewhere because these are the splashes that are shown in
terminal services environments.

His workstation is WinXP SP2, btw, and a different user on the same
workstation sees the correct high-res splash screens.

--
Cheers,
DennisW

(e-mail address removed)
mobile: 441-525-2003

 

[Chris Schatte]

Dennis Watson,
Not an answer, but a guess.
You mentioned locally-installed. Was the users profile that is experiencing
the problems created before the upgrade?
Someone else may have a better solution for you.

Chris Schatte

use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities

 

[Dennis Watson]

Thanks for your response, Chris.

Nope, the user profile was created on this workstation. To clarify, there
was no "upgrade" of Office or Windows on this workstation. It has been
Office 2003 Pro and WinXP Sp2 since before the day this user laid hands on
it.

Cheers,
DennisW

 

[Chris Schatte]

It was just a shot, and maybe someone else can provide you with an answer.
Forgot to include this article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;825936
in my original reply, but it mentions upgrade so doubt that it applies.

Chris Schatte

use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities