Office 2004 uninstall

D

Dave

I have users that installed a single copy on multiple
MAC's. This of course will allow only limited users at
one time. I have removed these copies and replaced with
a volume licensed copy. Unfortunately there must be some
code left behind as users still recieve notice of another
copy being open. Does anyone know what needs to be
removed in order to have the mac recognize the volume
license vs. the single copy license?

Thanks
 
M

Mickey Stevens

Delete these two files:
~/Library/Preferences/Microsoft/com.microsoft.Office.prefs.plist
HD/Applications/Microsoft Office 2004/Office/OfficePID

To find the second file and delete it, you will need to use Find. Create a
search like this to find it:
<http://www.mcgimpsey.com/macoffice/graphics/find.gif>

If that doesn't work, you can still remove and re-install Office, which will
give you the opportunity to re-enter your product information.
1. Launch the Remove Office tool, located in HD/Applications/Microsoft
Office 2004/Additional Tools/Remove Office.
2. Press the "Continue" button to locate currently installed copies of
Office.
3. Select the version(s) of Office that you want to remove, and press the
"Continue" button.
4. Choose what components you wish to remove. For a complete removal,
choose to "Remove the Office 2004 folder," "Remove the selected Office 2004
system files," and "Preferences."

When the removal is complete, you can then re-install Office 2004 from the
CD.
 
W

Walt Basil

I have users that installed a single copy on multiple
MAC's. This of course will allow only limited users at
one time. I have removed these copies and replaced with
a volume licensed copy. Unfortunately there must be some
code left behind as users still recieve notice of another
copy being open. Does anyone know what needs to be
removed in order to have the mac recognize the volume
license vs. the single copy license?

Thanks

Try this:
<http://www.mcgimpsey.com/macoffice/office/pid.html>


--
Walt Basil
www.basilweb.net

My Office site:
<http://www.basilweb.net/macoffice/office.html>

You can email me at (firstname)AT(lastname)web.net
 
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