OFFICE : MAC 2004 , ENTOURAGE

[loomisgirly20]

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)

I just finished entering 6 hrs worth of data in to my calender for school in the fall. When I opened Office again all my data was missing that I had entered ( ouch!!! ). I still have my project files on my desktop and I have found all the other work in the trash. How can I get this info back into my calender , projects, entourage etc.???? I hope some one can help! Also how can I help this from happening again.
Thank you.

 

[Ed Kimball]

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)

I just finished entering 6 hrs worth of data in to my calender for school in
the fall. When I opened Office again all my data was missing that I had
entered ( ouch!!! ). I still have my project files on my desktop and I have
found all the other work in the trash. How can I get this info back into my
calender , projects, entourage etc.???? I hope some one can help! Also how can
I help this from happening again.
Thank you.

Entourage expects all your data to be saved in the Microsoft User Data
folder in your Documents folder. Is it still located there?

If so, see if you can get your old identity to show up by choosing Switch
Identity from the Entourage menu.

 

[loomisgirly20]

Yes my data is still located there. However there is only my main identity listed. How do I get this data back into Entourage? I don't recall setting up any other type of identities.

 

[loomisgirly20]

loomisgirly20

Jul 1, 2008

8:10am
Re: OFFICE : MAC 2004 , ENTOURAGE Print This Reply
Yes my data is still located there. However there is only my main identity listed. How do I get this data back into Entourage? I don't recall setting up any other type of identities.
Reply to This Message. Also I tried to import from the entourage archives the main identity but I am unable to click on DATABASE or MAILING LISTS, RULES, SIGNTURES ( in light shade type ) which show up in the entourage archive. I think there is nothing contained in those files, so the import box says that entourage is now importing your data but it just keeps running... Im going to be a freshmen in high school and I want to be prepared! I am afraid to put more time into punching in data on my calender that this may happen again? Help!!!

 

[Diane Ross]

I just finished entering 6 hrs worth of data in to my calender for school in
the fall. When I opened Office again all my data was missing that I had
entered ( ouch!!! ). I still have my project files on my desktop and I have
found all the other work in the trash. How can I get this info back into my
calender , projects, entourage etc.???? I hope some one can help! Also how can
I help this from happening again.

Let's cover some basics first. Entourage stores it's data in the Microsoft
User Data folder in your Documents folder. If you move this file, Entourage
will create a new blank one.

Using this....did you perhaps move the Microsoft User Data folder or your
Office 2004 Identities folder? If yes, then just move it back.

Yes my data is still located there. However there is only my main identity
listed.

Are you sure this is not a blank Identity? Is your Account info entered.

Examples of a blank database
2004 --> 18.1 KB
2008 --> 22.6 MB

How do I get this data back into Entourage? I don't recall setting up
any other type of identities.
Reply to This Message. Also I tried to import from the entourage archives the
main identity but I am unable to click on DATABASE or MAILING LISTS, RULES,
SIGNTURES ( in light shade type ) which show up in the entourage archive. I
think there is nothing contained in those files, so the import box says that
entourage is now importing your data but it just keeps running... Im going to
be a freshmen in high school and I want to be prepared! I am afraid to put
more time into punching in data on my calender that this may happen again?
Help!!!

Could you send me some screenshot off list so I can see what kind of files
they are? Send me an email:

<http://www.entourage.mvps.org/support_options/email.html>

Since you are new, you might start on this page to learn some basics:

Get Started Using Entourage
<http://www.entourage.mvps.org/get_started/index.html>

 

[Loomisgirly20]

Thank you for your help I went to costumer support and I solved the problem!

:

I just finished entering 6 hrs worth of data in to my calender for school

in > the fall. When I opened Office again all my data was missing that
I had > entered ( ouch!!! ). I still have my project files on my desktop
and I have > found all the other work in the trash. How can I get this
info back into my > calender , projects, entourage etc.???? I hope some
one can help! Also how can > I help this from happening again.





Let's cover some basics first. Entourage stores it's data in the Microsoft
User Data folder in your Documents folder. If you move this file, Entourage
will create a new blank one.





Using this....did you perhaps move the Microsoft User Data folder or your
Office 2004 Identities folder? If yes, then just move it back.

Yes my data is still located there. However there is only my main identity
listed. Are you sure this is not a blank Identity? Is your Account info

entered.





Examples of a blank database 2004 --> 18.1 KB 2008 --> 22.6 MB

How do I get this data back into Entourage? I don't recall setting up
any other type of identities. > Reply to This Message. Also I tried

to import from the entourage archives the > main identity but I am unable
to click on DATABASE or MAILING LISTS, RULES, > SIGNTURES ( in light shade
type ) which show up in the entourage archive. I > think there is nothing
contained in those files, so the import box says that > entourage is now
importing your data but it just keeps running... Im going to > be a freshmen
in high school and I want to be prepared! I am afraid to put > more time
into punching in data on my calender that this may happen again? > Help!!!





Could you send me some screenshot off list so I can see what kind of files
they are? Send me an email:








Since you are new, you might start on this page to learn some basics:





Get Started Using Entourage





-- Diane

 

[Barry Wainwright]

Thank you for your help I went to costumer support and I solved the problem!

I'm glad you got your problem fixed, but would you care to share what
the resolution was? We may be able to help the next poor soul with the
same issues.