after restartig my macbook the office package just seems to have reset
- worst is entourage that no longer finds my account and I seem to
have lost all emails and adresses..its as if ive never used it
before. Any ideas on where to go from here? Can I reset the system to
settings previous in time?
Sorry, there is no reset.
Usually this is user error. You move your Microsoft User Data folder out of
Documents and Entourage create a new blank one.
Select Switch Identity and see if your old identity is still listed.
Entourage expects the folder to be in your Documents folder. For OS X users,
that's the Documents folder in your User's folder.
To find your old database, search for "Microsoft User Data" (without the
quotes).
If you have not used a new identity in Entourage, then copy the entire
Microsoft User Data folder to the correct location.
Fix if you have more than one Microsoft User Data Folder...
Move the entire identity folder you want to use to the Office Identities
folder that Entourage is recognizing. Your identity is named "Main" by
default. Be sure to rename one so you do not overwrite. Your identity folder
can contain more than one identity. Switch Identities to view your old mail.
If you have not used the new identity, delete it. If you have used it and
want to combine the new mail with your original database, drag each folder
to the desktop from one identity. This creates an MBOX file. Switch
identities. Drag the MBOX files into the folder window of Entourage.
You can delete the old folder after you are satisfied with the transfer.
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<
http://www.entourage.mvps.org/>
Entourage Help Blog
<
http://blog.entourage.mvps.org/>
