Office XP error after Office 2003 update

L

leviculus

I updated Office XP Pro with Office 2003 Pro and kept Office XP installed.
If I run Excel 2002, invoke VBE, click on help, type anything under the index
tab and choose any topic, I get an Error: Not Implemented dialog box and
badly formatted help. This is apparently because msohelp has gotten
vbaxl10.chm from office11 and not from office10.

The cause of this seems to be the registry value
HKCR\Installer\Components\71CE92CC2CB71D119A12000A9CE1A22A\1033\vbaxl10.chm.
There are two strings in this REG_MULTI_SZ value, the first apparently for
office11 and the second for office10. If I simply swap the two strings both
Excel 2002 and Excel 2003 work properly. Then you can move on to Word and
see the same problem with another file and a similar solution, etc. The
problem is that there are hundreds of these values and swapping more of them
may cause problems...

Is there any good fix for this problem?
 
A

ANONYMOUS

Have you tried Repair & Detect using Office XP (Office 2002) first then
do the same using Office 2003.

See if this helps.

It looks like the help files of Office 2003 have over written on Office
2002.
 
A

ANONYMOUS

Have you tried Repair & Detect using Office XP (Office 2002) first then
do the same using Office 2003.

See if this helps.

It looks like the help files of Office 2003 have over written on Office
2002.
 
A

ANONYMOUS

Have you tried Repair & Detect using Office XP (Office 2002) first then
do the same using Office 2003.

See if this helps.

It looks like the help files of Office 2003 have over written on Office
2002.
 
A

ANONYMOUS

Have you tried Repair & Detect using Office XP (Office 2002) first then
do the same using Office 2003.

See if this helps.

It looks like the help files of Office 2003 have over written on Office
2002.
 
A

ANONYMOUS

Have you tried Repair & Detect using Office XP (Office 2002) first then
do the same using Office 2003.

See if this helps.

It looks like the help files of Office 2003 have over written on Office
2002.
 
A

ANONYMOUS

Have you tried Repair & Detect using Office XP (Office 2002) first then
do the same using Office 2003.

See if this helps.

It looks like the help files of Office 2003 have over written on Office
2002.
 
A

ANONYMOUS

Have you tried Repair & Detect using Office XP (Office 2002) first then
do the same using Office 2003.

See if this helps.

It looks like the help files of Office 2003 have over written on Office
2002.
 
A

ANONYMOUS

Have you tried Repair & Detect using Office XP (Office 2002) first then
do the same using Office 2003.

See if this helps.

It looks like the help files of Office 2003 have over written on Office
2002.
 
A

ANONYMOUS

Have you tried Repair & Detect using Office XP (Office 2002) first then
do the same using Office 2003.

See if this helps.

It looks like the help files of Office 2003 have over written on Office
2002.
 
L

leviculus

Thanks for the advice. I uninstalled MSO 2003 and repaired MSO XP
(necessary). At this point the registry values had just one string in them
and Excel 2002 VBE help worked fine. I then installed MSO 2003 in \Office03
and the original help failures returned. What problems do you avoid with the
separate folder installations?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Error Starting MS Help 3
Upgrading from Office XP/2002 to Office 2003 6
Can't reinstall Office Pro 2003 2
Updated from 2002 to 2003 but now I have both! 27
2003 to 2007--2003 will not uninstall, 2007 pro plus will not inst 1
MS Office 03 Update - wrong key error 6
Office 2003 / Office XP Shortcut Bar 43
Office 2003 remains after upgrade to 2007 4

Top