OL 2002 SP3 Messages hang in outbox

[Keefer]

test of account setup confirms all working OK
uable to monitor progress on tas bar at bottom..shows what looks like a hard
drive.

Any suggestions appreciated.

Keef

 

[Brian Tillman]

test of account setup confirms all working OK
uable to monitor progress on tas bar at bottom..shows what looks like
a hard drive.

The hard drive icon indicates on- or offline. A normal icon is online. An
icon with an X indicates offline.

Enable diagnostic logging (http://support.microsoft.com/?id=300479) and see
if Outlook is properly talking to the server. If you can't follow what the
log contains, post it here and someone should be able to help.

 

[Keefer]

Many Thanks Brian,

As result of your suggestion , with no activity logged, I dertemined that
the "work off line " box was checked, and of course the work remained in the
out box. .
Also learned that the little box /line and X iocn in status bar means "OFF
LINE"...duH

Again, Brian, thank you for the path, and for your response.


Keefer