Old Display name showing on sent mails - Outlook 2000... HEEEEEELP!!!!!

[Richie Jones]

Ok maybe this question has been asked a thousand times...

I have moved from a big company with system admin to a new business owner
and have spent the last 3 weeks trying to change my Email account in Outlook
to show my Company name as my display name....

So far have tried....

1: Delete all accounts - Exit Outlook - start > settings > Mail - create new
account - restart - open Outlook - select new account as defalt send an
Email to myself and.... same problem....

2: Start > run > REGEDIT - search "my name" and it isnt in the registry in
either BINARY or TEXT so then.....delete all Identity keys shutdown -
restart - open outlook to regenerate new identities,,, wrong ID still there

3: reinstall Office 2000....

4: reinstall Windows

5: delete all accounts in Regedit

6: Throw computer out of the window.... this comes very soon!!!

Please Please Please help... this looks so un-professional on Emails to
customers and I would like to resolve this ASAP....

Richie
JMS Music

 

[Russ Valentine [MVP-Outlook]]

You forgot to clarify where you want this name changed.
Also state which mode of Outlook and what type of email account you are
using.

 

[Richie Jones]

Hi Russ and thanks for taking the time to read my post....
I am using outlook 2000 with a POP3 account, the problem is that when I send
a mail the recipient recieves the mail and "from" shows "Richie Jones" and
not "Sales@*******.de"

I am sure this is a common problem and easy to resolve, but a search of the
registry for my personal name brings up no results either in text or Binary..
.. deleting the account and reinstating it also doesnt work.. I guess this
could be assosiated with the SMTP address as it remains the same and
therefore will link my name to this SMTP but finding a solution to this is a
nightmare....

Hope you can help...

Regards

Richie

 

[Russ Valentine [MVP-Outlook]]

Again, I can't answer your question without knowing which mail support mode
you are using.
If Corp/Workgroup, try changing the Email Display As field for your email
address in your Contact Record.
If Internet Mail Only, you can't control this.

 

[Russ Valentine [MVP-Outlook]]

Also set the name you specified for your Email Account Setting.