Onyx ate my Entourage

M

Maybelle

Help! I used Onyx to clean up my hard drive because I was getting
messages that my start-up disc was getting full and my computer was
running sluggishly.
Alas, now my email program won't work; when I open Entourage X it acts
as if I'm starting it for the first time; all the inbox and
outbox/settings are gone as is my address book and all mail. I've done
back up of my libraries previously but it won't import anything or
maybe I don't know what to ask it to do.
Have any ideas about what I might do? I used the Onyx cleaning setting
to clean download cashe, app logs, archived logs, app crash reporter, I
set it to clean system cache, temp files, font cache and trash. I swear
that I've done this before and not had any problem with Entourage.
Any advice you might offer would be very helpful. I am running
OS X 10.3.9.
 
B

Barry Wainwright

Help! I used Onyx to clean up my hard drive because I was getting
messages that my start-up disc was getting full and my computer was
running sluggishly.
Alas, now my email program won't work; when I open Entourage X it acts
as if I'm starting it for the first time; all the inbox and
outbox/settings are gone as is my address book and all mail. I've done
back up of my libraries previously but it won't import anything or
maybe I don't know what to ask it to do.
Have any ideas about what I might do? I used the Onyx cleaning setting
to clean download cashe, app logs, archived logs, app crash reporter, I
set it to clean system cache, temp files, font cache and trash. I swear
that I've done this before and not had any problem with Entourage.
Any advice you might offer would be very helpful. I am running
OS X 10.3.9.
Click to expand...

Under OS 9/Office 2001 the correct location for your identity folder is in:

<Startup Disk:Documents:Microsoft User Data:Office 2001 Identities:

Under OS X/Office vX it's:

~/Documents/Microsoft User Data/Office X Identities/
(where '~/' is your current login's 'Home' directory)

Under OS X/Office 2004 it's:

~/Documents/Microsoft User Data/Office X Identities/
~/Documents/Microsoft User Data/Office 2004 Identities/

Make sure you put your main identity folder in there, then if you still
can't see it when you restart Entourage, try to change identities (it's
under the File menu) and see if your identity shows up in the list.
 
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