opening messages in outlook 2002 that are created in 2003 version

P

Peter Harper

I synch my pst files between two computers; one at home (Outlook 2003) and
one at work (version 2002 XP). When at work, if I try to open a message
that was created at home on the newer version of outlook I keep getting the
message:

"Outlook cannot open this message. A newer version, such as Outlook 2003 or
later is required."

Is there any way to solve this compatibility problem?


Peter
 
V

Vince Averello [MVP-Outlook]

Are you using a UniCode PST on the OL2003 machine? If so, try switching to
using an Outlook 97-2002 version PST file. You'll have file size limits but
it may solve the compatibility issue
 
P

Peter Harper

I've switched to the earlier version, by adding another pst file and
importing the exisiting database into it using the option which specifies
the learlier version. I will see if it works. In the meantime, after doing
this, I still cannot open those files that I have already saved to my docs
folder in msg format due to this problem, even after changing the outlook
database version in both machines. I still get the same message.


Peter
 
B

Brian Tillman

Peter Harper said:
I've switched to the earlier version, by adding another pst file and
importing the exisiting database into it using the option which
specifies the learlier version. I will see if it works. In the
meantime, after doing this, I still cannot open those files that I
have already saved to my docs folder in msg format due to this
problem, even after changing the outlook database version in both
machines. I still get the same message.
Click to expand...

Are those messages in a Windows folder or in an Outlook folder? If the
former, to prevent this type of thing in th future, I think that the
checkbox labeled "Use Unicode Message Format when saving messages" on
Tools>Options>Other>Advanced Options may help
 
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