?? OS 10.4.1 and Entourage 2004 updates disagreeing with Exchange2000 server?

  • Thread starter Dr. Mauri Collins
  • Start date
D

Dr. Mauri Collins

We run a 2000 Exchange server that also has, in the past, allowed me to pop
my mail, when I was using MAC OS 10.3.8 and Entourage X

This week I installed MAC OS 10.4.1 and Entourage 2004 (and updates) on my
office eMac.

Now, even though I have not changed the network settings, I can no longer
download my mail. Watching "Progress" it shows the number of messages to be
received, and says it has completed "0 of 2307 ...Kb"

It whirrs for a while and then gives me the following error message:

An operation on the server timed out. The server may be down, overloaded,
or there may be too much net traffic.

HOWEVER, I can send out mail, same as always.

When I tried to telnet to the server from Terminal, I could log in and see
my messages...so connectivity is not a problem.

I usually use the Outlook webmail interface from home but I have the same
software setup (OS 10.4.1 and Entourage 2004, also on an eMac) so I created
a new Entourage id, set it up to download my mail, using the same settings
as I use at work.

It downloaded part of them from the server and then gave me exactly the same
error message, "Progress" showing it stalling at the Completed....0 of
2307...Kb

Of course, the IT person says it is my MAC problem not a server problem...

Any ideas, PLEASE??
 
C

Corentin Cras-Méneur

Dr. Mauri Collins said:
Now, even though I have not changed the network settings, I can no longer
download my mail. Watching "Progress" it shows the number of messages to be
received, and says it has completed "0 of 2307 ...Kb"

It whirrs for a while and then gives me the following error message:

An operation on the server timed out. The server may be down, overloaded,
or there may be too much net traffic.
Click to expand...


Two options that comes to my mind:
- ENtourage X used IMAP for e-mails whereas 2004 goes entirely through
Webmail: make sure your account is set to retreive e-mails from your
webmail server (it might be different than the one that you used).
- Try to ask the IT guy again to make sure that the Exchange server is
up to date with all the hotfixes adn other Service Packs. I had related
problems here and the IT guy was saying over and over that it was up to
date... One day he actually ran the updates and the problems disappeared
:->


Corentin
 
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