"Out of Office" HELP!

B

BradyLS

Our office is using Entourage for the first time today. Of course,
being mac users, they enrolled us in the Outlook course for PCs!

Anyway, we used the Out of Office Assistant in the Outlook class to
set up an "out of Office", as an example, _in our actual account!_

Anyway, I need to turn off the notice that people are receiving--
telling them that I am out of the office-- when they e-mail messgages
to me. But I can't find the feature in Entourage to turn it off! Can
anyone help me?

Thanks in advance,

Brady
 
D

Diane Ross

Our office is using Entourage for the first time today. Of course,
being mac users, they enrolled us in the Outlook course for PCs!

Anyway, we used the Out of Office Assistant in the Outlook class to
set up an "out of Office", as an example, _in our actual account!_

Anyway, I need to turn off the notice that people are receiving--
telling them that I am out of the office-- when they e-mail messgages
to me. But I can't find the feature in Entourage to turn it off! Can
anyone help me?
Click to expand...

This sounds like the message that you are "away" is on your server. You'll
probably have to delete that with Outlook. I'm not sure if Entourage can see
the message on the server. You can select the option in Accounts to "Allow
online access".

Entourage does not have this option. You can set up a rule to create an out
of office message. For details on this rule see

<http://www.entourage.mvps.org/rules/example/rule003.html>

This rule will not work unless you have set up a schedule to send and
receive mail continuously, you have your computer on while your away, and
you keep your internet connection active. You need to go to Tools ->
Schedules and set your Send and Receive All schedule to work in regular
intervals you choose, then click Close under dial-up options. Entourage
must, as well, stay open while you are gone. If you can¹t or won¹t meet
these requirements, an automatic reply at the server-level might be better.
Contact your ISP/organization to see if they offer such an option (check
Mail Options or Mail Preferences under the Webmail feature). In this case,
however, you¹ll need to temporarily unsubscribe from mailing lists while you
are away.
 
M

Mickey Stevens

Our office is using Entourage for the first time today. Of course,
being mac users, they enrolled us in the Outlook course for PCs!

Anyway, we used the Out of Office Assistant in the Outlook class to
set up an "out of Office", as an example, _in our actual account!_

Anyway, I need to turn off the notice that people are receiving--
telling them that I am out of the office-- when they e-mail messgages
to me. But I can't find the feature in Entourage to turn it off! Can
anyone help me?
Click to expand...

You can't sorry. Use Outlook Web Access to turn it off. Contact your
system administrator if you need help finding how to open Outlook Web Access
on your system and how to change Out of Office Assistant settings.
 
B

BradyLS

Thanks, Mickey!

I did that and it worked. Another mac user had the same thing happen
to him, and we found out that the "Turn off office notifications"
feature in the Entourage pull-down menu did the same thing.

Thanks for your help!

Brady
 
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