Out of office notification

B

Bob Armer

I am using Tiger and Entourage 10.1.4 on my Mac G4.
How do establish an automatic response to all incoming mail that I will be
out of the office for a period of time?
 
B

Barry Wainwright

I am using Tiger and Entourage 10.1.4 on my Mac G4.
How do establish an automatic response to all incoming mail that I will be out
of the office for a period of time?
Click to expand...

You can insert the 'return receipt' header into the account settings:

Open the account for editing (ToolsAccounts; then select the account &
click on Edit)

Under the 'Options' tab, second item down is 'Additional Headers'. In the
'Header' column enter "Disposition-Notification-To" (without the quotes);
and in the 'value' column enter your email address.

DNRs will now be sent out with every message from this account, but not all
mail clients & mail servers support these protocols, so results from the
world at large may be variable.

If you have only an occasional need to do this on a message by message
basis,
duplicate your account and add the header to the new account only. Make sure
that this account is NOT included in any mail checking schedules, but that
mail from this account IS sent with every send. Now, to include the
return-receipt, simply change the account of a message to this ŒRR¹ account
with the pop-up menu that appears next to the 'from' header in a draft
message window when you have more than one account defined.
 
M

Mickey Stevens

You can insert the 'return receipt' header into the account settings
Click to expand...
Since the user will be out of the office, I'm not sure how useful return
receipts will be. What would probably be more effective in this case would
be to activate a auto-reply mechanism. First check to see if there is a
tool available for this purpose at the server level via webmail; in
Exchange, it's called the Out of Office Assistant. Note that if you go this
route, you should temporarily unsubscribe from mailing lists.

Otherwise, you can create a rule to do this in Entourage. Go to Tools >
Rules, and create a new rule like this:
IF Is not from a mailing list
THEN Reply

You can change the reply text to whatever you'd like. For this to work, you
need to have your computer on while you're gone, your internet connection
active, and a schedule set up in Entourage to send & receive mail regularly.
 
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