outgoing mail stopped from entourage

  • Thread starter virginiamacnaughton
  • Start date
V

virginiamacnaughton

Hi ,

First time here for me and for want of going crazy, can anyone suggest
anything regarding the following issue.
Two days ago, I couldn't send any email from my btinternet account via
entourage - all other accounts - virgin, madasfish, own domain etc -
all fine. The error message I'm getting is:
"authorization failed (#5.7.0) Your username / password or security
settings may be incorrect.
Would you like to try re-entering your password?"

I have checked all settings - nothing has changed since January - in
and out servers exactly as they have been and all boxes that should be
ticked, are ticked.

If anyone has any suggestions, I'd be extremely grateful.

Thanks & best regards,

v mac
 
D

Diane Ross

First time here for me and for want of going crazy, can anyone suggest
anything regarding the following issue.
Two days ago, I couldn't send any email from my btinternet account via
entourage - all other accounts - virgin, madasfish, own domain etc -
all fine. The error message I'm getting is:
"authorization failed (#5.7.0) Your username / password or security
settings may be incorrect.
Would you like to try re-entering your password?"

I have checked all settings - nothing has changed since January - in
and out servers exactly as they have been and all boxes that should be
ticked, are ticked.

If anyone has any suggestions, I'd be extremely grateful.
Click to expand...

Try deleting the account and re-enter the info. It's possible there is some
corruption in your account data.

--
Diane Ross
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>
 
V

virginiamacnaughton

Thanks Diane - I'll try this and also the page URL at the foot of your
message looks helpful too. Thanks again. VM
 
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