Outlook 2000 doesn't respond after downloading MS update!!

S

SHERRY LEFLER

Luckily, my Outlook Express seems to work, but my Outlook 2000 will open,
but if I click on a message or do Anything, it FREEZES.

HELP!! I rely on calendar functions, other things.

HOW could MS allow an update that screws up their own programs?

I did restore - to no avail. I lent CD to someone, so can't do "repair."
(Trying to get a hold of friend)

Please help! I'm in process of job hunt & really need Outlook to
function...

Thanks,

Sherry
 
S

SHERRY LEFLER

Thanks for response - when I checked for updates, it says I need Service
Release 1a... I'm paranoid about downloading it! What if it screws up MS
Word or something!! At least I can still use OE - but without Word, I'm
Screwed!

When I looked at my update history, I saw that what I downloaded that messed
things up didn't have anything to do with Outlook - they were security
patches for WinME and one for Media Player 9.

Please advise if I should download SR 1a...? Keep in mind that I STILL
don't have disk to reinstall...

Thanks again,
Sherry
 
B

Brian Tillman

SHERRY LEFLER said:
Thanks for response - when I checked for updates, it says I need
Service Release 1a... I'm paranoid about downloading it! What if it
screws up MS Word or something!! At least I can still use OE - but
without Word, I'm Screwed!
Click to expand...

If you're using WIndows XP, make a System Restore Point prior to installing.
Then if things don't work, you can always restore the restore Point.
 
S

SHERRY LEFLER

I'm using ME - which also has the restore feature. That's the first thing I
tried to do after things got messed up with Outlook -- I went to a restore
point prior to my downloading updates.

No change... except it put back a program I had uninstalled! I'm thinking
that "restore" really can't undo updates...

Sherry
 
G

Guest

Open outlook in safe mode to disable any add ins that may
be causing the problem. From run command, open outlook
using outlook.exe/safe
 
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