outlook 2000 error message with roadrunner

[lynn]

Can some one please help.... I just signed up for road
runner and I am not able to send or recieve emails through
outlook. The message that I get is ...
a time out occured while communicating with the server.
(Account: pop-server.houston.rr.com, SMTP Server;'smtp-
server.houston.rr.com', Error Number 0x800ccc19)

 

[Lanwench [MVP - Exchange]]

Have you called Roadrunner support to make sure your settings are correct?

 

[lynn]

Yes and they don't support Outlook. They suggested I try
this newsgroup for a solution

 

[Lanwench [MVP - Exchange]]

Double check your server & account login settings to make sure they are
correct. Might also want to test with Outlook Express (as I'm sure they
support that) - make sure you check 'leave a copy of messages on server' so
you can later download them into Outlook after testing.