Outlook 2000 SP-3 Timeout

[Henry Newman]

I am running Outlook 2000 SP-3 and have change my Account
Properties->Advanced->Server Timeouts to 5 minutes. But even with
that large emails with dialup accounts cannot get downloaded. Is
there a registry value that I can change to up to value. I know this
is the value I I just did an test with it set to 5 minutes and 2
minutes before I received the timeout message.

Thanks

 

[Diane Poremsky]

You're better off figuring out why it's timing out and fixing it from that
end... do you connect using dialup or broadband? if broadband, do you use a
router?

 

[Henry Newman]

On Sat, 10 Apr 2004 09:59:22 -0400, "Diane Poremsky"


After some more debugging the timeout is based on the value set in
Tools->Accounts->"account in question"->Properties->Advanced-> Server
Timeouts.

I can change this from 5 minutes to 2 minutes and the problem changes
to 2 minutes.

To answer your question:

1. This happens broadband at home
2. Dialup on the road
3. Broadband in the road


If a single email exceeds the amount of data that can be downloaded in
the time set by Server Timeouts then outlook fails. I have not tired
this in my office where I have 100BaseT but I suspect if someone sent
me a huge email it would happen. I found the value for Server Timeout
in the registry and tried setting it to a larger value and no luck.

I should add one other important fact about my configuration. I am
ssh tunneling my email using 127.0.0.1 and a product from
www.vandyke.com called Etunnel. The fact that the problem happens
when I change the Server Timeouts might be releated to my machine and
some issue with Outlook2000 SP-3

Any ideas welcome.

 

[Henry Newman]

I figured it out.


The reason it happens is that since I am ssh tunneling email and
Outlook thinks I am the server now.


You need to edit the registry:


HKEY_CURRENT_USER->Software->Microsoft->Outlook->OMI Account
Manger->Accounts->"Account Name"->POP3 Timeout

and SMTP Timeout


The Outlook values only allow 5 minutes but I upped them to 17 minutes
sent myself a huge email and it worked.