Outlook 2000 startup

L

Larry

When I open Outlook I get the following message:
Unable to open default e-mail folders. The information
store could not be opened. According to the knowledge base
I need to rename Secur32.dll and install a clean copy. How
do you install a new copy when windows uses this file. I
tried rebooting to go to a command prompt but the only way
to do this is in safe mode and the file is still in use.
Any ideas?
 
M

Milly Staples [MVP - Outlook]

I don't know where you got that information but try a new mail profile here:
Control Panel->Mail Icon=>Show Profiles.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Larry asked:

| When I open Outlook I get the following message:
| Unable to open default e-mail folders. The information
| store could not be opened. According to the knowledge base
| I need to rename Secur32.dll and install a clean copy. How
| do you install a new copy when windows uses this file. I
| tried rebooting to go to a command prompt but the only way
| to do this is in safe mode and the file is still in use.
| Any ideas?
 
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