Outlook 2002 (Hotmail)

M

Matt

I have a hotmail account setup in Outlook, I can recieve
e-mail but I can't open it. When I try to open an e-mail
Outlook restarts.

Any ideas?

Thanks...
 
R

Roady [MVP]

Any error messages? What is logged to the Event Viewer?

--
Roady [MVP]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3
 
M

Matt

All the error message said was:

"Microsoft Outlook has encountered a problem and needs to
close. We are sorry for the inconvenience."

The following was in event viewer...

Event Type: Error
Event Source: Microsoft Office 10
Event Category: None
Event ID: 1000
Date: 5/19/2004
Time: 10:56:57 AM
User: N/A
Computer: Madison
Description:
Faulting application outlook.exe, version 10.0.4510.0,
faulting module unknown, version 0.0.0.0, fault address
0x0003a880.

Thanks for any help...
 
R

Roady [MVP]

I see your version of Outlook is not up to date yet. See if it still occurs
after applying Service Pack 3 available through Office Update

--
Roady [MVP]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3
 
M

Matt

Thanks alot Roady,

That was it, just need to stay up to date I guess!

Thanks again for the support...
 
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