Outlook 2002 messages unreadable in Eudora Pro 6 on WinXP Pro

[Colin Sanders]

I have very little experience with Eudora.
I have a customer who has EP 6 installed under WinXP Pro.
I use Outlook 2002 extensively to communicate with all my other clients and
between my home office and Exchange server at work, with no problem at all,
yet when I send this one client a standard RTF email (no attachments) he
cannot read it. Any ideas where to look?

C Sanders
IT Analyst
Technology Tamed

 

[Jocelyn Fiorello [MVP - Outlook]]

Some folks say that Eudora can handle RTF mails, but in general, RTF is
a proprietary Outlook format and other e-mail programs can't understand
it. If the Eudora recipient is having trouble with your RTF messages,
it would be easiest to just send to that recipient in HTML or Plain Text
instead. You can specify the sending format to that recipient for all
messages -- open his contact record, double-click the e-mail address,
and choose the sending format in the dropdown box.

--
Jocelyn Fiorello
MVP - Outlook

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