Outlook 2003 crashing when deleting mail

L

Leonard Rowe

I'm unable to use this program properly it restarts after sending an email
and gives an error message that it has to close any ideas what's causing
this am using win xp
 
D

DW

I think it could be any number of things.

I also have 2003, and was finding that it would crash every 20 minutes
or so after it was deployed on new workstations at my workplace. Turns
out there is a screen capture program also installed, that has a
plug-in for Outlook. Once that plugin was disabled, Outlook became
stable again.

You're going to have to narrow it down by either looking in the event
viewer for error messages, looking for other running programs you can
close to eliminate them from the equation, or duplicating your
installation on a fresh machine, installing Outlook first and other
apps after, using Outlook frequently during the process so you can see
if/when it starts to bomb.

Cheers,

DW
 
D

DW

I guess what I was really saying was that in the absence of more
specific information (your initial post was pretty vague), you'll have
to do some 'standard troubleshooting' to pin it down or gain more
information. I know it's a pain, but there's rarely a silver bullet
when an app just decides to poop out on you and leave no clues. ;-)
 
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