T
Todd
I just started using Outlook 2003 and am experiencing several issues that MS
Support (naturally) claims to be the responsibility of my POP server or the
ISP. Since I host my own mail server using ADSL, there is no ISP. The
application is called Vpop3 and I've been using it for years with no
problems, such as described below.
Support refused to provide me with ANY evidence to substantiate their
assertion and simply said, "we have internal technotes" and "I checked with
senior techs...they all say the problems your having are because of a
protocol issue with your mail server". when I asked which protocols, they
wouldn't/couldn't say, but simply passed the buck to Advanced Network
Support.
Here's what's happening:
1. Messages on the server are being removed but never show up in Outlook.
This is confirmed by automatically copy-forwarding all received messages at
the server from the primary mailbox to a secondary "holding" mailbox. When I
use a webclient to view the forwarded-copied messages in Holding and compare
them to Primary, there are discrepancies.
2. Some email with attachments are getting "stuck" in Outbox and sent
multiple times. Those messages never complete nor appear in Sent Items and
must be deleted from Outbox. The recipient received multiple copies of the
message.
3. Some messages are received numerous times over and over and do not get
automatically removed from the mail server. In some cases, a message sent to
me once can be received 20 times and it must manually be deleted from the
mailbox.
Any insight into these issues would be much appreciate.
Is anyone else having similar issues with Outlook 2003 or perhaps even with
Vpop3?
Thanks,
Todd.
(e-mail address removed)
Support (naturally) claims to be the responsibility of my POP server or the
ISP. Since I host my own mail server using ADSL, there is no ISP. The
application is called Vpop3 and I've been using it for years with no
problems, such as described below.
Support refused to provide me with ANY evidence to substantiate their
assertion and simply said, "we have internal technotes" and "I checked with
senior techs...they all say the problems your having are because of a
protocol issue with your mail server". when I asked which protocols, they
wouldn't/couldn't say, but simply passed the buck to Advanced Network
Support.
Here's what's happening:
1. Messages on the server are being removed but never show up in Outlook.
This is confirmed by automatically copy-forwarding all received messages at
the server from the primary mailbox to a secondary "holding" mailbox. When I
use a webclient to view the forwarded-copied messages in Holding and compare
them to Primary, there are discrepancies.
2. Some email with attachments are getting "stuck" in Outbox and sent
multiple times. Those messages never complete nor appear in Sent Items and
must be deleted from Outbox. The recipient received multiple copies of the
message.
3. Some messages are received numerous times over and over and do not get
automatically removed from the mail server. In some cases, a message sent to
me once can be received 20 times and it must manually be deleted from the
mailbox.
Any insight into these issues would be much appreciate.
Is anyone else having similar issues with Outlook 2003 or perhaps even with
Vpop3?
Thanks,
Todd.
(e-mail address removed)