Check the option to have Outlook send/receive on a schedule.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After searching google.groups.com and finding no answer,
[email protected] asked:
| OK - mail account type is pop3
| Connection is through a cable modem
| In send/Receive settings, in the send/receive groups I
| have all accounts, online and offline configured
| to "Include this group in send/receive (F9)" - not
| configured to check mail on a schedule. Both Send and
| Receive mail items is checked in properties.
|
| When I start Outlook 2003 it does not automatically check
| for new mail. When I hit send/receive new mail is
| received. I followed Q312336 below but that did not fix
| it.
|
| This article was previously published under Q312336
| SYMPTOMS
| When you start Microsoft Outlook, Outlook does not
| automatically perform a send and receive operation to
| download messages from the server.
| CAUSE
| This behavior can occur because of a damaged Send/Receive
| group within Outlook.
| RESOLUTION
| To resolve this behavior, create a new Send/Receive group
| in Outlook:
| On the Tools menu, point to Send/Receive Settings, and
| then click Define Send/Receive Groups
| Under Group Name, click the group, and then click Copy.
| Under Send/Receive Group Name, type the new group name,
| and then click OK.
| Under Group Name, click the old group name.
| Under both When Outlook is Online and When Outlook is
| Offline, click to clear the check box for Include this
| group in Send/Receive (F9).
| Click Close.
| Quit Outlook, and then restart Outlook.
|
|
| What can I try next? Thanks.
|
|
|
|
|
|| -----Original Message-----
|| How could we?
|| You've provided no information.
|| At the very least you should post your mail account type, connection
|| type, automatic polling settings, and exactly what isn't working,
|| including the difference between automatic and manual polling
|| behavior.
||
|| --
|| Russ Valentine
|| [MVP-Outlook]
|| ||| I have followed QID312336 but still not working. Does
||| anyone have another suggestion? Win XP Home, Compaq
||| R3120US laptop, Office 2003 Professional. Thanks!
||
||
|| .