Outlook 2003 not checking for new mail at startup

M

Mike

I have followed QID312336 but still not working. Does
anyone have another suggestion? Win XP Home, Compaq
R3120US laptop, Office 2003 Professional. Thanks!
 
R

Russ Valentine [MVP-Outlook]

How could we?
You've provided no information.
At the very least you should post your mail account type, connection type,
automatic polling settings, and exactly what isn't working, including the
difference between automatic and manual polling behavior.
 
G

Guest

OK - mail account type is pop3
Connection is through a cable modem
In send/Receive settings, in the send/receive groups I
have all accounts, online and offline configured
to "Include this group in send/receive (F9)" - not
configured to check mail on a schedule. Both Send and
Receive mail items is checked in properties.

When I start Outlook 2003 it does not automatically check
for new mail. When I hit send/receive new mail is
received. I followed Q312336 below but that did not fix
it.

This article was previously published under Q312336
SYMPTOMS
When you start Microsoft Outlook, Outlook does not
automatically perform a send and receive operation to
download messages from the server.
CAUSE
This behavior can occur because of a damaged Send/Receive
group within Outlook.
RESOLUTION
To resolve this behavior, create a new Send/Receive group
in Outlook:
On the Tools menu, point to Send/Receive Settings, and
then click Define Send/Receive Groups
Under Group Name, click the group, and then click Copy.
Under Send/Receive Group Name, type the new group name,
and then click OK.
Under Group Name, click the old group name.
Under both When Outlook is Online and When Outlook is
Offline, click to clear the check box for Include this
group in Send/Receive (F9).
Click Close.
Quit Outlook, and then restart Outlook.


What can I try next? Thanks.




-----Original Message-----
How could we?
You've provided no information.
At the very least you should post your mail account type, connection type,
automatic polling settings, and exactly what isn't working, including the
difference between automatic and manual polling behavior.

--
Russ Valentine
[MVP-Outlook]
Mike said:
I have followed QID312336 but still not working. Does
anyone have another suggestion? Win XP Home, Compaq
R3120US laptop, Office 2003 Professional. Thanks!


.
 
M

Milly Staples [MVP - Outlook]

Check the option to have Outlook send/receive on a schedule.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer,
[email protected] asked:

| OK - mail account type is pop3
| Connection is through a cable modem
| In send/Receive settings, in the send/receive groups I
| have all accounts, online and offline configured
| to "Include this group in send/receive (F9)" - not
| configured to check mail on a schedule. Both Send and
| Receive mail items is checked in properties.
|
| When I start Outlook 2003 it does not automatically check
| for new mail. When I hit send/receive new mail is
| received. I followed Q312336 below but that did not fix
| it.
|
| This article was previously published under Q312336
| SYMPTOMS
| When you start Microsoft Outlook, Outlook does not
| automatically perform a send and receive operation to
| download messages from the server.
| CAUSE
| This behavior can occur because of a damaged Send/Receive
| group within Outlook.
| RESOLUTION
| To resolve this behavior, create a new Send/Receive group
| in Outlook:
| On the Tools menu, point to Send/Receive Settings, and
| then click Define Send/Receive Groups
| Under Group Name, click the group, and then click Copy.
| Under Send/Receive Group Name, type the new group name,
| and then click OK.
| Under Group Name, click the old group name.
| Under both When Outlook is Online and When Outlook is
| Offline, click to clear the check box for Include this
| group in Send/Receive (F9).
| Click Close.
| Quit Outlook, and then restart Outlook.
|
|
| What can I try next? Thanks.
|
|
|
|
|
|| -----Original Message-----
|| How could we?
|| You've provided no information.
|| At the very least you should post your mail account type, connection
|| type, automatic polling settings, and exactly what isn't working,
|| including the difference between automatic and manual polling
|| behavior.
||
|| --
|| Russ Valentine
|| [MVP-Outlook]
|| ||| I have followed QID312336 but still not working. Does
||| anyone have another suggestion? Win XP Home, Compaq
||| R3120US laptop, Office 2003 Professional. Thanks!
||
||
|| .
 
R

Russ Valentine [MVP-Outlook]

You haven't configured an automatic Send/Receive interval.
--
Russ Valentine
[MVP-Outlook]
OK - mail account type is pop3
Connection is through a cable modem
In send/Receive settings, in the send/receive groups I
have all accounts, online and offline configured
to "Include this group in send/receive (F9)" - not
configured to check mail on a schedule. Both Send and
Receive mail items is checked in properties.

When I start Outlook 2003 it does not automatically check
for new mail. When I hit send/receive new mail is
received. I followed Q312336 below but that did not fix
it.

This article was previously published under Q312336
SYMPTOMS
When you start Microsoft Outlook, Outlook does not
automatically perform a send and receive operation to
download messages from the server.
CAUSE
This behavior can occur because of a damaged Send/Receive
group within Outlook.
RESOLUTION
To resolve this behavior, create a new Send/Receive group
in Outlook:
On the Tools menu, point to Send/Receive Settings, and
then click Define Send/Receive Groups
Under Group Name, click the group, and then click Copy.
Under Send/Receive Group Name, type the new group name,
and then click OK.
Under Group Name, click the old group name.
Under both When Outlook is Online and When Outlook is
Offline, click to clear the check box for Include this
group in Send/Receive (F9).
Click Close.
Quit Outlook, and then restart Outlook.


What can I try next? Thanks.




-----Original Message-----
How could we?
You've provided no information.
At the very least you should post your mail account type, connection type,
automatic polling settings, and exactly what isn't working, including the
difference between automatic and manual polling behavior.

--
Russ Valentine
[MVP-Outlook]
Mike said:
I have followed QID312336 but still not working. Does
anyone have another suggestion? Win XP Home, Compaq
R3120US laptop, Office 2003 Professional. Thanks!


.
 
M

Mike

The schedule is not how I prefer it to send/receive mail,
nor do I want to have to manually start it. Outlook
Express and older versions of Outlook that I have
installed before used to retreive new mail as soon as I
start the application. Is there another setting that I'm
missing?
-----Original Message-----
You haven't configured an automatic Send/Receive interval.
--
Russ Valentine
[MVP-Outlook]
OK - mail account type is pop3
Connection is through a cable modem
In send/Receive settings, in the send/receive groups I
have all accounts, online and offline configured
to "Include this group in send/receive (F9)" - not
configured to check mail on a schedule. Both Send and
Receive mail items is checked in properties.

When I start Outlook 2003 it does not automatically check
for new mail. When I hit send/receive new mail is
received. I followed Q312336 below but that did not fix
it.

This article was previously published under Q312336
SYMPTOMS
When you start Microsoft Outlook, Outlook does not
automatically perform a send and receive operation to
download messages from the server.
CAUSE
This behavior can occur because of a damaged Send/Receive
group within Outlook.
RESOLUTION
To resolve this behavior, create a new Send/Receive group
in Outlook:
On the Tools menu, point to Send/Receive Settings, and
then click Define Send/Receive Groups
Under Group Name, click the group, and then click Copy.
Under Send/Receive Group Name, type the new group name,
and then click OK.
Under Group Name, click the old group name.
Under both When Outlook is Online and When Outlook is
Offline, click to clear the check box for Include this
group in Send/Receive (F9).
Click Close.
Quit Outlook, and then restart Outlook.


What can I try next? Thanks.




-----Original Message-----
How could we?
You've provided no information.
At the very least you should post your mail account type, connection type,
automatic polling settings, and exactly what isn't working, including the
difference between automatic and manual polling behavior.

--
Russ Valentine
[MVP-Outlook]
I have followed QID312336 but still not working. Does
anyone have another suggestion? Win XP Home, Compaq
R3120US laptop, Office 2003 Professional. Thanks!


.


.
 
B

Brian Tillman

Mike said:
The schedule is not how I prefer it to send/receive mail,
nor do I want to have to manually start it.

That's the only way you'll get your Outlook to send/receive on startup.
 
R

Russ Valentine [MVP-Outlook]

Outlook has always required an automatic Send/Receive setting to poll on
launch. Most users who do not want subsequent polls just set a very long
interval, like 24 hours.
--
Russ Valentine
[MVP-Outlook]
Mike said:
The schedule is not how I prefer it to send/receive mail,
nor do I want to have to manually start it. Outlook
Express and older versions of Outlook that I have
installed before used to retreive new mail as soon as I
start the application. Is there another setting that I'm
missing?
-----Original Message-----
You haven't configured an automatic Send/Receive interval.
--
Russ Valentine
[MVP-Outlook]
OK - mail account type is pop3
Connection is through a cable modem
In send/Receive settings, in the send/receive groups I
have all accounts, online and offline configured
to "Include this group in send/receive (F9)" - not
configured to check mail on a schedule. Both Send and
Receive mail items is checked in properties.

When I start Outlook 2003 it does not automatically check
for new mail. When I hit send/receive new mail is
received. I followed Q312336 below but that did not fix
it.

This article was previously published under Q312336
SYMPTOMS
When you start Microsoft Outlook, Outlook does not
automatically perform a send and receive operation to
download messages from the server.
CAUSE
This behavior can occur because of a damaged Send/Receive
group within Outlook.
RESOLUTION
To resolve this behavior, create a new Send/Receive group
in Outlook:
On the Tools menu, point to Send/Receive Settings, and
then click Define Send/Receive Groups
Under Group Name, click the group, and then click Copy.
Under Send/Receive Group Name, type the new group name,
and then click OK.
Under Group Name, click the old group name.
Under both When Outlook is Online and When Outlook is
Offline, click to clear the check box for Include this
group in Send/Receive (F9).
Click Close.
Quit Outlook, and then restart Outlook.


What can I try next? Thanks.





-----Original Message-----
How could we?
You've provided no information.
At the very least you should post your mail account
type, connection type,
automatic polling settings, and exactly what isn't
working, including the
difference between automatic and manual polling behavior.

--
Russ Valentine
[MVP-Outlook]
I have followed QID312336 but still not working. Does
anyone have another suggestion? Win XP Home, Compaq
R3120US laptop, Office 2003 Professional. Thanks!


.


.
 
S

Shopping_Tx

Sorry guys, I implemented the send recieve schedule for 5 minute intervals; I have the same setup as Mike, windows xp, cable, pop3, and outllook 2003, and the only messages outlook is downloading are the ones I alread received (duplicates)
This is a pain, my friends.



Russ Valentine said:
Outlook has always required an automatic Send/Receive setting to poll on
launch. Most users who do not want subsequent polls just set a very long
interval, like 24 hours.
--
Russ Valentine
[MVP-Outlook]
Mike said:
The schedule is not how I prefer it to send/receive mail,
nor do I want to have to manually start it. Outlook
Express and older versions of Outlook that I have
installed before used to retreive new mail as soon as I
start the application. Is there another setting that I'm
missing?
-----Original Message-----
You haven't configured an automatic Send/Receive interval.
--
Russ Valentine
[MVP-Outlook]
OK - mail account type is pop3
Connection is through a cable modem
In send/Receive settings, in the send/receive groups I
have all accounts, online and offline configured
to "Include this group in send/receive (F9)" - not
configured to check mail on a schedule. Both Send and
Receive mail items is checked in properties.

When I start Outlook 2003 it does not automatically check
for new mail. When I hit send/receive new mail is
received. I followed Q312336 below but that did not fix
it.

This article was previously published under Q312336
SYMPTOMS
When you start Microsoft Outlook, Outlook does not
automatically perform a send and receive operation to
download messages from the server.
CAUSE
This behavior can occur because of a damaged Send/Receive
group within Outlook.
RESOLUTION
To resolve this behavior, create a new Send/Receive group
in Outlook:
On the Tools menu, point to Send/Receive Settings, and
then click Define Send/Receive Groups
Under Group Name, click the group, and then click Copy.
Under Send/Receive Group Name, type the new group name,
and then click OK.
Under Group Name, click the old group name.
Under both When Outlook is Online and When Outlook is
Offline, click to clear the check box for Include this
group in Send/Receive (F9).
Click Close.
Quit Outlook, and then restart Outlook.


What can I try next? Thanks.





-----Original Message-----
How could we?
You've provided no information.
At the very least you should post your mail account
type, connection type,
automatic polling settings, and exactly what isn't
working, including the
difference between automatic and manual polling behavior.

--
Russ Valentine
[MVP-Outlook]
I have followed QID312336 but still not working. Does
anyone have another suggestion? Win XP Home, Compaq
R3120US laptop, Office 2003 Professional. Thanks!


.



.
 
M

Milly Staples [MVP - Outlook]

Do you have a firewall or AV set to scan incoming and outgoing mail? If
yes, turn it off and see if the situation improves. Also, do you have Send
Immediately When Connected checked? Is your connection type set to LAN?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Shopping_Tx asked:

| Sorry guys, I implemented the send recieve schedule for 5 minute
| intervals; I have the same setup as Mike, windows xp, cable, pop3,
| and outllook 2003, and the only messages outlook is downloading are
| the ones I alread received (duplicates) This is a pain, my friends.
|
|
|
| "Russ Valentine [MVP-Outlook]" wrote:
|
|| Outlook has always required an automatic Send/Receive setting to
|| poll on
|| launch. Most users who do not want subsequent polls just set a very
|| long
|| interval, like 24 hours.
|| --
|| Russ Valentine
|| [MVP-Outlook]
|| ||| The schedule is not how I prefer it to send/receive mail,
||| nor do I want to have to manually start it. Outlook
||| Express and older versions of Outlook that I have
||| installed before used to retreive new mail as soon as I
||| start the application. Is there another setting that I'm
||| missing?
|||
|||| -----Original Message-----
|||| You haven't configured an automatic Send/Receive
||| interval.
|||| --
|||| Russ Valentine
|||| [MVP-Outlook]
|||| ||||| OK - mail account type is pop3
||||| Connection is through a cable modem
||||| In send/Receive settings, in the send/receive groups I
||||| have all accounts, online and offline configured
||||| to "Include this group in send/receive (F9)" - not
||||| configured to check mail on a schedule. Both Send and
||||| Receive mail items is checked in properties.
|||||
||||| When I start Outlook 2003 it does not automatically
||| check
||||| for new mail. When I hit send/receive new mail is
||||| received. I followed Q312336 below but that did not fix
||||| it.
|||||
||||| This article was previously published under Q312336
||||| SYMPTOMS
||||| When you start Microsoft Outlook, Outlook does not
||||| automatically perform a send and receive operation to
||||| download messages from the server.
||||| CAUSE
||||| This behavior can occur because of a damaged
||| Send/Receive
||||| group within Outlook.
||||| RESOLUTION
||||| To resolve this behavior, create a new Send/Receive
||| group
||||| in Outlook:
||||| On the Tools menu, point to Send/Receive Settings, and
||||| then click Define Send/Receive Groups
||||| Under Group Name, click the group, and then click Copy.
||||| Under Send/Receive Group Name, type the new group name,
||||| and then click OK.
||||| Under Group Name, click the old group name.
||||| Under both When Outlook is Online and When Outlook is
||||| Offline, click to clear the check box for Include this
||||| group in Send/Receive (F9).
||||| Click Close.
||||| Quit Outlook, and then restart Outlook.
|||||
|||||
||||| What can I try next? Thanks.
|||||
|||||
|||||
|||||
|||||
|||||| -----Original Message-----
|||||| How could we?
|||||| You've provided no information.
|||||| At the very least you should post your mail account
||||| type, connection type,
|||||| automatic polling settings, and exactly what isn't
||||| working, including the
|||||| difference between automatic and manual polling
||| behavior.
||||||
|||||| --
|||||| Russ Valentine
|||||| [MVP-Outlook]
|||||| ||||||| I have followed QID312336 but still not working.
||| Does
||||||| anyone have another suggestion? Win XP Home, Compaq
||||||| R3120US laptop, Office 2003 Professional. Thanks!
||||||
||||||
|||||| .
||||||
||||
||||
|||| .
 
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