Outlook 2003 on XP

[Outlook 2003 contacts error]

Sharing contacts with user A and user B. User B Can not open 3 contact sub
folders that were created by user A, both users are in the same exchange
server as their maibox resides. After sharing the 3 contact folders and
giving users B reviewer prividledges from user A. User B receives error
message "Unable to display the folder contacts. The contacts folder could not
be found" but when USER A SHARES ALL his contacts to user B, user B is able
to see All contacts.

Anyone thank you for your help!.

 

[Sue Mosher [MVP-Outlook]]

To access a shared folder that isn't one of the folders listed on the File | Open | Other User's Folder dialog, the mailbox owner needs to grant "folder visible" permission to the root of the mailbox and any other parent folders of the shared folder, as well as appropriate permission -- at least Reviewer -- on the shared folder itself.

The user who needs access then goes into Tools | E-mail Accounts or Tools | Services (depending on the Outlook version), brings up the properties for the Exchange Server service, and on the Advanced tab, adds the mailbox.

For more information on folder permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistance/preview.aspx?AssetID=HA011134811033


--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers