Outlook 2003-this one is stumping the experts!

[Kenc]

I posted back on Dec. 6 or so with this problem, and I'm
reading several other with the same problem. You respond
to an e-mail (or occassionally when writing a new one) in
Outlook 2003. Hit the send button. In outbox, message
shows sent date "none" and there is no way to send. You
can reopen, send again, etc. It's stuck in the in-box.
I had business contact manager installed and uninstalled
it. This problem cropped up after I uninstalled business
contact manager.

HELP!

 

[Someone]

I posted back on Dec. 6 or so with this problem, and I'm
reading several other with the same problem. You respond
to an e-mail (or occassionally when writing a new one) in
Outlook 2003. Hit the send button. In outbox, message
shows sent date "none" and there is no way to send. You
can reopen, send again, etc. It's stuck in the in-box.
I had business contact manager installed and uninstalled
it. This problem cropped up after I uninstalled business
contact manager.

HELP!

It's stumping me too only started happening recently but I now manage 3 PCs
that have the same fault

 

[Someone]

OK posting this for the group, as there seemed to have been a complete
dearth of responses to the many users who have experienced this problem.
The problem is with Norton as I had come to suspect and the Norton Antispam
software that comes with Norton Internet Security Pro 2004. To stop this
damn headache occurring it seems you need to disable the Norton Antispam
feature from interfacing with Outlook 2003 and the easiest way to do that
seems to be to rename one file to something else. It is....

MSOUPLUG.dll simply rename it to nasty_MSOUPLUG.dll or something similar,
the file can be located by looking in:

C:\Program Files\Common Files\Symantec Shared\Antispam

And on that note I am going to bed as it is a bloody silly time of night or
morning....

Steve Powell
UK

 

[Milly Staples [MVP - Outlook]]

So, this was an Outlook problem how??

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Someone asked:

| On Wed, 25 Feb 2004 03:22:36 +0000, Someone <[email protected]>
| wrote:
|
| OK posting this for the group, as there seemed to have been a complete
| dearth of responses to the many users who have experienced this
| problem. The problem is with Norton as I had come to suspect and the
| Norton Antispam software that comes with Norton Internet Security Pro
| 2004. To stop this damn headache occurring it seems you need to
| disable the Norton Antispam feature from interfacing with Outlook
| 2003 and the easiest way to do that seems to be to rename one file to
| something else. It is....
|
| MSOUPLUG.dll simply rename it to nasty_MSOUPLUG.dll or something
| similar, the file can be located by looking in:
|
| C:\Program Files\Common Files\Symantec Shared\Antispam
|
| And on that note I am going to bed as it is a bloody silly time of
| night or morning....
|
| Steve Powell
| UK
|
|| On Sun, 21 Dec 2003 07:56:33 -0800, "Kenc"
||
||| I posted back on Dec. 6 or so with this problem, and I'm
||| reading several other with the same problem. You respond
||| to an e-mail (or occassionally when writing a new one) in
||| Outlook 2003. Hit the send button. In outbox, message
||| shows sent date "none" and there is no way to send. You
||| can reopen, send again, etc. It's stuck in the in-box.
||| I had business contact manager installed and uninstalled
||| it. This problem cropped up after I uninstalled business
||| contact manager.
|||
||| HELP!
||
|| It's stumping me too only started happening recently but I now
|| manage 3 PCs that have the same fault

 

[Someone]

So, this was an Outlook problem how??

So users of Outlook 2003 can use their program properly when they happen to
have Norton Internet Security 2004 installed can they? Come on, there were
multiple postings asking the very same question I was, all had gone
unanswered for several weeks, the problem only appears *within* Outlook
2003, how is that not pertinent to this newsgroup, get real!

--
Steve Powell (not MVP - just mildly helpful on occasion)

--?
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Someone asked:

| On Wed, 25 Feb 2004 03:22:36 +0000, Someone <[email protected]>
| wrote:
|
| OK posting this for the group, as there seemed to have been a complete
| dearth of responses to the many users who have experienced this
| problem. The problem is with Norton as I had come to suspect and the
| Norton Antispam software that comes with Norton Internet Security Pro
| 2004. To stop this damn headache occurring it seems you need to
| disable the Norton Antispam feature from interfacing with Outlook
| 2003 and the easiest way to do that seems to be to rename one file to
| something else. It is....
|
| MSOUPLUG.dll simply rename it to nasty_MSOUPLUG.dll or something
| similar, the file can be located by looking in:
|
| C:\Program Files\Common Files\Symantec Shared\Antispam
|
| And on that note I am going to bed as it is a bloody silly time of
| night or morning....
|
| Steve Powell
| UK
|
|| On Sun, 21 Dec 2003 07:56:33 -0800, "Kenc"
||
||| I posted back on Dec. 6 or so with this problem, and I'm
||| reading several other with the same problem. You respond
||| to an e-mail (or occassionally when writing a new one) in
||| Outlook 2003. Hit the send button. In outbox, message
||| shows sent date "none" and there is no way to send. You
||| can reopen, send again, etc. It's stuck in the in-box.
||| I had business contact manager installed and uninstalled
||| it. This problem cropped up after I uninstalled business
||| contact manager.
|||
||| HELP!
||
|| It's stumping me too only started happening recently but I now
|| manage 3 PCs that have the same fault

 

[Someone]

No Problem, Ted, glad to have helped, it was driving me nuts and in answer
to your other posting, yes I have now 'cured' about 6 machines by doing
this. As you say damn pain in the arse that it doesn't appear to be
mentioned anywhere by either Norton or Microsoft. Still I guess asking
Symantec to take into account the 2003 version of Outlook, when designing
the 2004 version of their plugin for that product is just a little too
hopeful?