Outlook 2007 - Data file not closed properly???

[Stan Kay]

From time to time when I open Outlook 2007 up pops a box telling me:-

"A data file did not close properly the last time it was used and is being
checked for problems. Performance might be affected while the check is in
progress"

After a couple of minutes the box closes and Outlook works properly.

I am using Vista Ultimate ver 6000



Can anyone please tell me what this means and let me know if there is
anything I can do to stop this happening?

 

[Milly Staples [MVP - Outlook]]

Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Covey Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Stan Kay wrote:

| From time to time when I open Outlook 2007 up pops a box telling me:-
|
| "A data file did not close properly the last time it was used and is
| being checked for problems. Performance might be affected while the
| check is in progress"
|
| After a couple of minutes the box closes and Outlook works properly.
|
| I am using Vista Ultimate ver 6000
|
|
|
| Can anyone please tell me what this means and let me know if there is
| anything I can do to stop this happening?

 

[Stan Kay]

Many thanks for your prompt response Milly.

I will examine each of the potential candidates you mention and report back
my findings.

"Milly Staples [MVP - Outlook]"

 

[Stan Kay]

Milly,

Of the six potential reasons for Outlook failing to close down properly I
have only NOD32 Antivirus. I have uninstalled this software and now need to
see if the problem disappears. However, since the problems does not occur
every time I close Outlook 2007 then I may need to wait a while before I
can be sure that the problem is caused by NOD32.

I will keep you informed of progress.

Kind regards,

Stan Kay


"Milly Staples [MVP - Outlook]"

 

[Stan Kay]

Milly,

I have discussed this issue with ESET (The manufacturer of NOD 32) and they
have sent me a logging version of their software so that they can collect
precise information about the bug. I will report back when I have a formal
response from ESET about this issue.

Kind regards,

Stan Kay

"Milly Staples [MVP - Outlook]"