Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)
Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After searching google.groups.com and finding no answer, Randy asked:
| Laurie,
|
| What makes you think that the problem is with your problem is with
| your NK2 file? The NK2 file is where the nicknames or autocomplete
| data is stored. I don't know that it should or would interfere with
| your program starting.
|
| Can you tell me more?
|
| || Hi all,
||
|| My Outlook 2k has developed a problem. When I start the program, the
|| Outlook logo comes up and then it just sits there. Nothing happens
|| from that point. I have seen a fix for this problem here before. Can
|| some one share the fix with me?
||
|| Thanks,
||
|| --
||
|| Laurie
