Outlook 97 - incompatible with my DSL?

[Scott]

I recently switched from my long-time dial up ISP to a DSL
with a different company. I've been through every
available set up and configuration document, and talked to
several of the ISP's service people, and I've been unable
to send e-mail using OL97. I can receive with no
problems, but sending always returns an error message
telling me that "No transport provider was available for
delivery to this recipien". No one has been able to say
for sure that OL97 is incompatible with DSL, but it's
beginning to look that way.

Is the anything that can be done to patch, fix, or
configure OL97 to work with my DSL?

Thanks.

Scott

 

[Vince Averello [MVP-Outlook]]

Have you set Outlook to use your new SMTP server? Also, have you ever
installed the Internet Mail Enhancement Patch for OL97?
http://www.microsoft.com/downloads/...A1-8C78-4712-834B-EC0537C97940&displaylang=en

 

[Scott]

OK, I've just downloaded and installed the OL97 e-mail
upgrade patch. It had no effect on my problem. Any other
thoughts?

Thanks.

Scott