Outlook address book vanished!

[Peter in New Zealand]

Running Office XP in Windows XP Pro SP2. I have just installed Office and
cannot get my Outlook contacts to show up when I open the address book
view. They're all there, and the contacts folder works just fine. But
there's nothing when I want to address an email. It doesn't even complain -
there's just nothing there. When I check properties for the contacts folder
the checkbox to select it as an Outlook address book is not selected, but
it's all greyed out so I can't tick it. I've never actually struck this
before when I couldn't tick that checkbox. Can anyone point me in the right
direction please, because I have a feeling I have heard of this somewhere
once before. Unfortunately I tried to search through the archives and
couldn't locate what I wanted. Thanks.

 

[Russ Valentine [MVP-Outlook]]

Posted almost every day:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

 

[Peter in New Zealand]

http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=
ol2002

Russ, thanks for your patience. I thought I had worked all through that
process, but decided to try it again on your advice. To my surprise
everything popped up as it should. I am unsure what I was not doing
before. As you point out, this is an issue that crops up here so
frequently that I ought to have been able to locate it myself. However,
thanks again for your patience and expertise.