Outlook Address Book

[Patrick]

When I add a new contact to Outlook's 2002 address book,
it creates a double entry. One with the e-mail address,
and the other with the fax number. When I create a new
message, and type in the name, there is no response. When
I click on "To", I see the same contact listed twice.
Again, in checking properties, one is with the e-mail
addrss, and the other is with the fax number. How can
this be corrected?

 

[Russ Valentine [MVP-Outlook]]

The standard behavior for the Outlook Address book is to display all
electronic addresses (both fax and e-mail). That behavior cannot be changed.
The only way to prevent the display of fax numbers is to store them in a
different field or to disguise them (e.g., precede them with an alpha
character) so that Outlook won't recognize them as phone numbers.
There are also a number of utilities available that can do this for you
automatically. Some are listed here:
http://www.slipstick.com/contacts/nofax.htm