Outlook asks to install language packs?

[Ratford]

My girl friend and I both use Outlook XP.
When she sends a message to me it asks to install a Japanese language
pack. Neither if us speak Japanese. If I say no it comes out with a
bunch of squares or question marks instead of contractions like " I'm
or I'll". She say's she has other people tell her this too. I'm sure
it's not on my end.
Has anyone run across this before?
Any help is greatly appreciated.
Thanks

 

[Ratford]

My girl friend and I both use Outlook XP.
When she sends a message to me it asks to install a Japanese language
pack. Neither if us speak Japanese. If I say no it comes out with a
bunch of squares or question marks instead of contractions like " I'm
or I'll". She say's she has other people tell her this too. I'm sure
it's not on my end.
Has anyone run across this before?
Any help is greatly appreciated.
Thanks

If no one here can give me any help, can some one steer me in the
right direction? I thought maybe this was the right group.
All help is greatly appreciated.
Thank you.

 

[Ratford]

My girl friend and I both use Outlook XP.
When she sends a message to me it asks to install a Japanese language
pack. Neither if us speak Japanese. If I say no it comes out with a
bunch of squares or question marks instead of contractions like " I'm
or I'll". She say's she has other people tell her this too. I'm sure
it's not on my end.
Has anyone run across this before?
Any help is greatly appreciated.
Thanks

If no one here can give me any help, can some one steer me in the
right direction? I thought maybe this was the right group.
All help is greatly appreciated.
Thank you.

 

[Ratford]

If no one here can give me any help, can some one steer me in the
right direction? I thought maybe this was the right group.
All help is greatly appreciated.
Thank you.

Why are most problems addressed within a few hours but mine is
completely ignored? If this is not the proper group for this, then can
some one point me to it?

 

[Ratford]

Why are most problems addressed within a few hours but mine is
completely ignored? If this is not the proper group for this, then can
some one point me to it?

The hell with Outlook.
We'll try Eudora.
Thanks for nothing.