Outlook Biz Cont Mgr error msg

M

Mike F.

"Custom form could not be opened. Outlook will use an
outlook form instead. The form required to view this
message cannot be displayed. Contact your administrator"

When I hit OK, I get the "array index out of bounds"....

Then a screen comes up that looks different from the
previous "custom" screen... Occasionally when this
happens, I cannot save and close the screen, as "this
function is not available" ....

How can I easily reset the configuration of the screens
to the "original" look, feel and function?
 
S

Sue Mosher [MVP]

BCM sometimes has what's known as a "forms cache" problem. Clearing the
cache usually fixes it. Choose Tools | Options | Other | Advanced Options |
Custom Forms, then click Manage Forms, then Clear Cache.
 

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