outlook cannot find word

[mrbezo]

When I try to compose a new email message, I get this message:
"This form requires Word as your e-mail editor but Word is either busy or
cannot be found. The form will be opened in the Outlook Editor instead."
I have tried the recommended fix at
"http://support.microsoft.com/?kbid=319796" to no avail.
I am running 2002 versions of both Word and Outlook which were installed
from the same XP Professional w/ Frontpage disk, so I can't imagine it's an
incompatibility problem.
Any ideas?

 

[Milly Staples [MVP - Outlook]]

Have you installed the service packs for Office? (BTW - Office XP
Professional with Front Page is an enterprise, volume license only version
of Office - you might want to purchase a retail version unless this was
supplied to you by your employer).

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, mrbezo asked:

| When I try to compose a new email message, I get this message:
| "This form requires Word as your e-mail editor but Word is either
| busy or cannot be found. The form will be opened in the Outlook
| Editor instead."
| I have tried the recommended fix at
| "http://support.microsoft.com/?kbid=319796" to no avail.
| I am running 2002 versions of both Word and Outlook which were
| installed from the same XP Professional w/ Frontpage disk, so I can't
| imagine it's an incompatibility problem.
| Any ideas?