Outlook can't send email, 0x800CCC13 message on sending

[Hugo]

When I test an eamil accoutn it fails saying the finsing
the sending server was cancelled.
When I try to send email it comes up with cant find
network and the error 0x8000CCC13

I can receive mail through 3 accounts and browse the web
fine.

reecently installed firewall, and uninstalled outlook
express

Anyone help ?

Thanks

 

[Patrick Reed [MVP - Outlook]]

What version of Outlook? Outlok 2000 or 2002?

1) You need Outlook Express installed for Outlook to work properly.
2) What happens if you turn off your firewall?

 

[Patrick Reed [MVP - Outlook]]

Provided OE works OK now (maybe set up an account to test it), try running a
detect and repair by re-running your Office installation. Some file may have
to be re-registered.

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!

Outlook 2002

On the same day I took out Express I installed a Firewall which I have since also taken out.

I reinstalled Express and then Outlook 2002 but still shows up same error.

Do I need to clear the machine out more effectively or reload in a certain order ?

Thanks for you answer so far



----- Patrick Reed [MVP - Outlook] wrote: -----

What version of Outlook? Outlok 2000 or 2002?

1) You need Outlook Express installed for Outlook to work properly.
2) What happens if you turn off your firewall?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!

When I test an eamil accoutn it fails saying the finsing
the sending server was cancelled.
When I try to send email it comes up with cant find
network and the error 0x8000CCC13

 

[Patrick Reed [MVP - Outlook]]

No, just re-run your Outlook install and choose the Repair option.
Conversely, you could just select Detect and Repair from Outlook's Help
menu.

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!

Thanks for you advice.
I have Olk 2002 which came with a PDA the rest of my office is 97 - is that a problem do you know?

Are you suggesting I deinstall the whole office suite or just outlook ?

Apologies if that seems like a stupid question.

This set up did work initially before I installed a firewall and

deinstalled OE. Both reversed now.

OE can send a mail to O on my broadband modem so I guess it works and

crucially I have a way to send mail.

Regards and thanks

----- Patrick Reed [MVP - Outlook] wrote: -----

Provided OE works OK now (maybe set up an account to test it), try running a
detect and repair by re-running your Office installation. Some file may have
to be re-registered.

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!

Outlook 2002

have
since also taken out. certain
order ?

Thanks for you answer so far
----- Patrick Reed [MVP - Outlook] wrote: -----
What version of Outlook? Outlok 2000 or 2002?
1) You need Outlook Express installed for Outlook to work

properly.
2) What happens if you turn off your firewall?

--

PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!

"Hugo" <[email protected]> wrote in

message

When I test an eamil accoutn it fails saying the finsing
the sending server was cancelled.
When I try to send email it comes up with cant find
network and the error 0x8000CCC13
I can receive mail through 3 accounts and browse the web
fine.
reecently installed firewall, and uninstalled outlook
express
Anyone help ?
Thanks

 

[Brian Tillman]

I have Olk 2002 which came with a PDA the rest of my office is 97 -
is that a problem do you know?

It's what I use at home (OL2002 with Office 97), synching my PDA with OL2003
at work (with Office XP supplying the remainder of the Office suite).